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adam3822
20-06-2008, 09:23 AM
Hi there not to sure ifposted in right area?!? anyway a problem i hope you can help with i have just moved home and i have just got round to setting my desktop back up. last night all was good. come down and turned on this morning and it starts up but seems to freeze just before the windows logo/loading screen. hope you can help, thanks

ad.

Dalo Harkin
20-06-2008, 09:40 AM
Did you change anything lastnight - anything at all - drivers, hardware?

adam3822
20-06-2008, 09:49 AM
no nothing, just checked emails then shut it down

maynardvdm
20-06-2008, 09:59 AM
Hi

Can you boot into safe mode?

To boot into safe mode do this:
When the pc starts up tap F8 and you will see a menu with boot options, choose safe mode.

adam3822
20-06-2008, 10:09 AM
no it stops half way through

Dalo Harkin
20-06-2008, 10:49 AM
Hmmm wonder if the HDD is sticking, is it clicking at all?
did you clean the pc lastnight?

maynardvdm
20-06-2008, 10:56 AM
What is the last line you see when trying to boot in safe mode?

adam3822
20-06-2008, 11:09 AM
well did not clean up at all last night always makes a clicking noise when first starts but has never caused a problem.

the last line in safe mode says:

multi(0)disk(0)rdisk(0)partition(1)\WINDOWS\system 32\drivers\volsnap.sys

Dalo Harkin
20-06-2008, 11:21 AM
You need to either reinstall or repair - not what you want to hear I know :(

adam3822
20-06-2008, 11:26 AM
what is the best way to do that as i have lost some disks when i moved??

Dalo Harkin
20-06-2008, 11:51 AM
If its a pre built PC and they sent you recovery disks with the order then they (may give you more disks - providing that you have the origianl key sticker on the PC as you will need to use that)
failing that if there is a recovery partition on the HDD use that.

If you have none of the above - you need to buy an Operating System

Seth
20-06-2008, 02:22 PM
From the Safe Mode menu, try "Last Known Good Configuration".

adam3822
21-06-2008, 01:16 PM
have tried that but it does nothing got an op system tried to start up when the pc starts but am havin no luck any other ideas????

Cheers

Seth
21-06-2008, 01:55 PM
What is the make and model of the PC?

Goku
21-06-2008, 01:58 PM
have tried that but it does nothing got an op system tried to start up when the pc starts but am havin no luck any other ideas????

Cheers
I believe you will have to buy a new Windows XP CD if you don't have one currently. Thats because it will not only come in handy in your present condition but also on many future occasions. If you already have a disk, then can you please try repairing the Boot Sector and the Master Boot Record. :)

Repair and Restore Master Boot Record (MBR) (http://www.tippscout.de/repair-and-restore-master-boot-record-mbr_tipp_3114.html)

Let us know if it works or not. Good Luck. :)

-- Goku