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SWash
20-04-2009, 12:20 PM
Hi
I hope I'm doing this right ! I have microsoft Office 2003, and XP professional.
The problem i have is when i try to open word, excell etc... i get a message saying " Preparing to install", this then moves onto another message that reads " an error has occured and this feature is no longer functioning properly. Would you like to repair this feature now yes or no". I click yes and the message " preparing to install" comes up again, this hangs for ages then another message appeares saying " Microsoft office word has not been installed for the current user. Please run set up to install the application"
This programm was working fine 2 wks ago !, i have had a couple of crashes and a couple of trogans!
I'm desperate to get this fixed as I have a portfolio to hand into collage and most of the work is in word stored on pc !!!!!
Thanks for help :)

Simsarmy
20-04-2009, 12:38 PM
This may be a problem with User Permissions, try this:


To resolve this problem, follow these steps:

Log on to the computer by using an Administrator user account.
Start Microsoft Windows Explorer.
On the Tools menu, click Folder Options.
Click the View tab.
Under Hidden files and folders, click Show hidden files and folders.
Click to clear the Hide extensions for known file types check box, and then click OK.
Open the following folder:C:\Documents and Settings\All Users\Application Data\Microsoft\Office\Data\
If you are running Office 2003, right-click Opa11.dat, and then click Properties. If you are running Office XP, right-click Data.dat, and then click Properties.
Click the Security tab.
Click Advanced.
Click the Permissions tab.
Click to select Everyone in the Permission entries list, and then click Edit.
Click to select the Full Control check box.
Click OK three times.

If these steps do not resolve this issue, delete the Opa11.dat file or the Data.dat file from the following folder, and then restart an Office 2003 program or an Office XP programC:\Documents and Settings\All Users\Application Data\Microsoft\Office\Data


Taken from: You receive a "Microsoft <Program_name> has not been installed for the current user" error message when you try to start an Office 2003 program or an Office XP program for the first time (http://support.microsoft.com/kb/898512)

RandyL
20-04-2009, 12:41 PM
Hi SWash;
The trojan issue is indeed disturbing but let's start with the basics first.

I assume you have the original Microsoft Office disks. Have you tried uninstalling and reinstalling from the original Office disks that you bought?

RandyL
20-04-2009, 12:43 PM
Sorry Sims. I didn't see you posting.

SWash
20-04-2009, 12:45 PM
No discs !!! was given pc by a friend as it was .

Simsarmy
20-04-2009, 12:52 PM
No discs !!! was given pc by a friend as it was .

Give my instructions a go.
Or, if you're impatient:
If I read it correctly, you might be able to successfully use the Office Products by signing into an Administrator Account on your computer.

- Simsarmy

SWash
20-04-2009, 12:57 PM
ok I got as far as set 8, opened Opa11.dat and this only has a general tab on it ? no Security ? have i done this wrong ?

SWash
20-04-2009, 01:00 PM
one thing i did forget to say was has a free trile of Office 2007 which ended , would this stop word working ?

RandyL
20-04-2009, 01:01 PM
You might want to also check that your version is Genuine since you got this computer second hand.

To do this click on the blue Validate Office button at the left on the following link.
Genuine Microsoft Software (http://www.microsoft.com/genuine/)

All good advice so check it out.

Simsarmy
20-04-2009, 01:03 PM
ok I got as far as set 8, opened Opa11.dat and this only has a general tab on it ? no Security ? have i done this wrong ?



Launch Windows Explorer or My Computer.
Click on the Tools at the menu bar, then click on Folder Options.
Click on View tab.
In the Advanced Settings section at the bottom of the list, uncheck and unselect (clear the tick) on the “Use simple file sharing (Recommended)” check box.
Click OK.

Taken from: Missing or No Security Tab Found in Windows XP Professional My Digital Life (http://www.mydigitallife.info/2006/07/19/missing-or-no-security-tab-found-in-windows-xp-professional/)

SWash
20-04-2009, 01:12 PM
ok right i now have general , sharing and custonise ( I'm not on the pc i'm mending by the way)

Simsarmy
20-04-2009, 01:14 PM
ok right i now have general , sharing and custonise ( I'm not on the pc i'm mending by the way)

You're looking at the properties of a Folder then.
Folder layout is: General - Sharing - Security - Customize
File layout is: General - Security - Summary

Go back and look at the properties of Opa11.dat.

Don't forget to follow my advice here: http://www.freepchelp.co.uk/forum/46957-post10.html

SWash
20-04-2009, 01:22 PM
right have gone into opa11.dat - gives me general only, i also have opa12.dat and this gives me the same. DATA gives me general, sharing and customize

RandyL
20-04-2009, 01:26 PM
SWash please go back to the problem computer.

Set a restore point so you can easily undo any changes.

Safety first.

Verify that your copy of Office is legit to rule out any propblem with that.

The last thing we want to do is make things worse or dig you into a hole.

SWash
20-04-2009, 01:52 PM
Right restore point set , I can't conect to internet as yet as i'm at work and don't know how to get onto their wireless system ( I'm really not very good at this am I ) so will have to check later if copy of office is ligit ( although i must say this is the first problem i've had with it in a year and i dont get any warning issues saying its not ligit)