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Thread: cant get rid of unwanted search engine

  1. #1
    FPCH New Member
    Join Date
    Oct 2011

    PC Experience:

    Operating System:
    Windows 7- Home Premium

    Default cant get rid of unwanted search engine

    hi ,new to all this ,but need some info if possible. few months ago daughter downloaded a website to download music , called *********. she decided that she didnt want this so she uninstalled it . Now even though the programme has been uninstalled ,every now and then it comes up as a search engine, which is a right pain . Ive gone through all my programmes and searched for this to get rid , but every search comes up with nothing. but a couple of times a day this pain in the backside "********* search" comes up .can any of you experienced people out there give me some info please on how to get rid..., thank you Ruby

  2. #2
    Administrator KenB's Avatar
    Join Date
    Oct 2008
    Wirral UK

    PC Experience:
    Learning all the Time

    Operating System:
    XP / Vista / Win 7 / Win 8 / Win 10


    Hi Ruby and welcome to FpcH,
    ********* is P2P software. In other words a gateway to malware on your computer.

    Download MBAM from here:
    lick on Products - you want the free version.

    Install > Update > Run it.
    It will produce a log.
    Copy this and post it here please.

    If it shows anything one of our Security Experts will advise further.

    They will also advise on ridding your system of ********* too.

  3. #3
    Administrator & Security Team Starbuck's Avatar
    Join Date
    Feb 2010
    Midlands, UK

    PC Experience:
    Very Experienced

    Operating System:
    Win7 Pro / Win8.1 Pro / Win 10 Pro / Linux Mint 18.3


    Hi Ruby,

    There may be a few leftovers in your registry, Please run the following program ( after running MBAM as suggested by Ken ) and post the reports for me.

    • Download OTL to your desktop.
      right click on the link and select 'Save Link/Target As'.

      if you have problems, try this download link:
    • Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
    • When the window appears, underneath Output at the top change it to Minimal Output.
    • Check the boxes beside LOP Check and Purity Check


    Now copy the lines in bold below.

    %systemroot%\*. /mp /s
    %systemroot%\system32\*.dll /lockedfiles
    %systemroot%\Tasks\*.job /lockedfiles
    %systemroot%\system32\drivers\*.sys /lockedfiles
    %systemroot%\system32\*.exe /lockedfiles
    %USERPROFILE%\..|smtmp;true;true;true /FP
    HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Win dows\WindowsUpdate\AU
    hklm\software\clients\startmenuinternet|command /rs
    hklm\software\clients\startmenuinternet|command /64 /rs

    • right click in the Custom Scans/Fixes window (under the blue bar) and choose Paste.

    • Click the Run Scan button.

    • Do not change any settings unless otherwise told to do so. The scan wont take long.
    • When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
    • Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post them with your next reply.

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