Results 1 to 4 of 4

Thread: [Solved] Computer wont shut down!

  1. #1
    Free PC Help Contributor
    Join Date
    Jan 2012
    Posts
    379

    PC Experience:
    Some Experience


    Operating System:
    Windows 8.1

    Default [Solved] Computer wont shut down!

    Hi everybody back again for some help please!
    I am running Windows 8.1 with HP Envy 23
    It won't turn off from the start menu. I have repeatedly tried and have to resort to pulling out thr power plug (not best way I believe!) any suggestions please?
    Ray

  2. #2
    Administrator KenB's Avatar
    Join Date
    Oct 2008
    Location
    Wirral UK
    Posts
    8,810

    PC Experience:
    Learning all the Time


    Operating System:
    XP / Vista / Win 7 / Win 8 / Win 10

    Default

    Hi Ray,

    Very often, in cases like yours, Windows will request a shut-down and certain software will refuse to close as they are waiting for data or writing data.
    You don't have
    Trusteer Rapport Security Software do you ?

    I have seen this cause similar problems.
    For those who understand, no explanation is needed.
    For those who do not understand, no explanation is possible.


    MiniToolBox
    Network Test
    Wireless Test

  3. #3
    Free PC Help Contributor
    Join Date
    Jan 2012
    Posts
    379

    PC Experience:
    Some Experience


    Operating System:
    Windows 8.1

    Default

    Hi Ken
    Thanks for your rapid reply.
    I seem to have resolved the problem by turning off via the on/off switch rather than the start menue. it's now working from the start menue so perhaps it was just a glitch.
    Thanks again Ken
    Ray

  4. #4
    Administrator KenB's Avatar
    Join Date
    Oct 2008
    Location
    Wirral UK
    Posts
    8,810

    PC Experience:
    Learning all the Time


    Operating System:
    XP / Vista / Win 7 / Win 8 / Win 10

    Default

    I have been away for a few days.

    Good to hear that you have resolved your problem Ray
    For those who understand, no explanation is needed.
    For those who do not understand, no explanation is possible.


    MiniToolBox
    Network Test
    Wireless Test

Similar Threads

  1. computer will not shut down automaticly
    By fanny poker in forum Windows XP
    Replies: 5
    Last Post: 01-05-2011, 10:27 PM
  2. Computer won't shut down!
    By madon37s in forum Windows XP
    Replies: 3
    Last Post: 07-06-2010, 11:40 PM
  3. Replies: 13
    Last Post: 24-05-2009, 06:09 PM
  4. Laptop wont shut down
    By Lee in forum Laptops and Monitor Issues
    Replies: 13
    Last Post: 13-11-2008, 07:11 PM
  5. Windows XP wont Shut Down
    By mr_banana_pants in forum Windows XP
    Replies: 16
    Last Post: 18-06-2008, 04:42 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •