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Thread: Scanner will not work!

  1. #1
    FPCH Member
    Join Date
    Feb 2015
    Posts
    55

    PC Experience:
    Beginner


    Operating System:
    Windows 10

    Default Scanner will not work!

    My Epson'V330 Perfection' has been working fine until few days ago, since then when using the desktop shortcut it will not start, all that happens is the icon briefly appears in the task bar then disappears.
    I have checked the cable which seems OK, the scanner switches on Ok all looks fin but I am unable to use it?
    Any suggestions.

    System Info:
    OS Version: Microsoft Windows 10 Home, 64 bit
    Processor: Intel(R) Core(TM) i5-4460 CPU @ 3.20GHz, Intel64 Family 6 Model 60 Stepping 3
    Processor Count: 4
    RAM: 8001 Mb
    Graphics Card: Intel(R) HD Graphics 4600, 1024 Mb
    Hard Drives: C: 922 GB (796 GB Free); D: 111 GB (62 GB Free); E: 298 GB (248 GB Free);
    Motherboard: Packard Bell, iMedia S2885
    Antivirus: Windows Defender, Enabled and Updated

  2. #2
    Administrator KenB's Avatar
    Join Date
    Oct 2008
    Location
    Wirral UK
    Posts
    8,865

    PC Experience:
    Learning all the Time


    Operating System:
    XP / Vista / Win 7 / Win 8 / Win 10

    Default

    Hi Roy,

    Sorry for the slow response.

    Open Device Manager
    Click on the circle bottom left > type in ......device manager .... hit ENTER

    Click on "View" in the toolbar at the top.
    Click "Show Hidden Devices"
    Now look down the list to see if your scanner is listed.

    If it is - is there a yellow exclamation mark or red x ?

    =============
    Have you tried uninstalling and re-installing the software [ drivers ] ?
    For those who understand, no explanation is needed.
    For those who do not understand, no explanation is possible.


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