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Thread: Strange popup from Firefox

  1. #1
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    Default Strange popup from Firefox

    I keep getting this popup supposedly from Firefox saying I need to download it ,I haven't yet because I donít trust it. Thanks for any help.
    This is the url.
    https://einayforumeiros.ne

  2. #2
    Administrator KenB's Avatar
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    Hi,

    I get a time out when I click on your link.
    I wouldn't have thought that F-F would be asking you to download anything other than updates - and these would be done automatically.

    Also a quick google on the details from the link brings up nothing - which is odd too.
    For those who understand, no explanation is needed.
    For those who do not understand, no explanation is possible.


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  3. #3
    Administrator & Security Team Starbuck's Avatar
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    I keep getting this popup supposedly from Firefox saying I need to download it
    This is not from Firefox it self.
    It's either a compromised webpage you are accessing or a piece of adware on your system.
    .ne is the Internet country code top-level domain for Niger.... so what ever it is, it won't be good.

    I suggest that you run AdwCleaner to make sure there's no adware on the system.

    Please download AdwCleaner by Malwarebytes onto your desktop.
    • Close all open programs and internet browsers.
    • Right-click on the downloaded icon and select Run As Administrator.
    • Click on the Scan button.


    • AdwCleaner will begin to scan your computer.
    • After the scan has finished...
    • Click on the Clean button.(if anything is found)


    • Press OK when asked to close all programs.


    • Press OK again to allow AdwCleaner to restart the computer and complete the removal process.
    • After rebooting, a logfile report (AdwCleaner[C0].txt) will open automatically.
    • Copy and paste the contents of that logfile in your next reply.
    • A copy of that logfile will also be saved in the C:\AdwCleaner folder.
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  4. #4
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    Thanks for the replies I did the AdwCleaner but not as admin here are the results.

    # AdwCleaner 7.0.3.1 - Logfile created on Thu Oct 12 20:24:26 2017
    # Updated on 2017/29/09 by Malwarebytes
    # Running on Windows 8.1 (X64)
    # Mode: clean
    # Support: https://www.malwarebytes.com/support

    ***** [ Services ] *****

    No malicious services deleted.

    ***** [ Folders ] *****

    Deleted: C:\Users\Ray\AppData\LocalLow\Yahoo!\Companion


    ***** [ Files ] *****

    Deleted: C:\Windows\System32\LavasoftTcpServiceOff.ini
    Deleted: C:\Windows\SysNative\LavasoftTcpServiceOff.ini
    Deleted: C:\Windows\SysWOW64\LavasoftTcpServiceOff.ini
    Deleted: C:\Windows\SysNative\LavasoftTcpService64.dll
    Deleted: C:\Users\Ray\Downloads\SysInfo.exe
    Deleted: C:\Program Files (x86)\Yahoo!\Common\unyt.exe


    ***** [ DLL ] *****

    No malicious DLLs cleaned.

    ***** [ WMI ] *****

    No malicious WMI cleaned.

    ***** [ Shortcuts ] *****

    No malicious shortcuts cleaned.

    ***** [ Tasks ] *****

    Deleted: HP AR Program Upload - 7fc3a4d784604be2b4d002197f18f4ca3c1c5dd625304782ae 6cf242c8b50f74
    Deleted: HP AR Program Upload - 84bcb34db9f946e8944251e6026ab08ca421cfaa47f34d789a 57faeab098e479
    Deleted: HP AR Program Upload - 84e70fa7d4d743919ccd443c3d6132b0d6d744ae387342e19f 32bc3d5b168979
    Deleted: HP AR Program Upload - a43eef6a7e9b47b7ae82508c4f0e48c6a506510c79cb4d6abc 72fe4be41fc96f
    Deleted: HP AR Program Upload - ebbb76cf134e4ad4b2eae894a4122e0c067f88a663394b6eba ff748f40240995
    Deleted: HP AR Program Upload - f83b9e52d02f4a0082c5a5033800ab2cd0be4d2648994ccebb 5ee7a48159d05f


    ***** [ Registry ] *****

    Deleted: [Data] - HKLM\SYSTEM\CurrentControlSet\services\Tcpip\Param eters\Interfaces\{8CDBDBFF-A911-4FDE-9D2F-5311E047BB2A}|DhcpNameServer [208.67.222.222 208.67.220.220]
    Deleted: [Key] - HKLM\SOFTWARE\Yahoo\Companion
    Deleted: [Key] - HKU\.DEFAULT\Software\Yahoo\Companion
    Deleted: [Key] - HKU\.DEFAULT\Software\AppDataLow\Software\Yahoo\Co mpanion
    Deleted: [Key] - HKU\S-1-5-21-2801032338-2342425128-3870613798-1001\Software\Yahoo\Companion
    Deleted: [Key] - HKU\S-1-5-21-2801032338-2342425128-3870613798-1001\Software\AppDataLow\Software\Yahoo\Companion
    Deleted: [Key] - HKU\S-1-5-18\Software\Yahoo\Companion
    Deleted: [Key] - HKU\S-1-5-18\Software\AppDataLow\Software\Yahoo\Companion
    Deleted: [Key] - HKCU\Software\Yahoo\Companion
    Deleted: [Key] - HKCU\Software\AppDataLow\Software\Yahoo\Companion
    Deleted: [Key] - HKU\.DEFAULT\Software\Yahoo\YFriendsBar
    Deleted: [Key] - HKU\S-1-5-21-2801032338-2342425128-3870613798-1001\Software\Yahoo\YFriendsBar
    Deleted: [Key] - HKU\S-1-5-18\Software\Yahoo\YFriendsBar
    Deleted: [Key] - HKCU\Software\Yahoo\YFriendsBar
    Deleted: [Key] - HKLM\SOFTWARE\Classes\CLSID\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
    Deleted: [Key] - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext \PreApproved\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
    Deleted: [Key] - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext \PreApproved\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
    Deleted: [Key] - HKLM\SOFTWARE\Classes\CLSID\{9AFB8248-617F-460D-9366-D71CDEDA3179}
    Deleted: [Key] - HKCU\Software\Classes\CLSID\{D565B35E-B787-40FA-95E3-E3562F8FC1A0}
    Deleted: [Key] - HKCU\Software\Classes\TypeLib\{B944FF5E-EC87-4E1E-8C49-2FF3BC573997}
    Deleted: [Key] - HKU\S-1-5-21-2801032338-2342425128-3870613798-1001\Software\Classes\TypeLib\{B944FF5E-EC87-4E1E-8C49-2FF3BC573997}
    Deleted: [Key] - HKCU\Software\Classes\CLSID\{08613A51-6E3E-43CC-9ECF-DD58B5837341}
    Deleted: [Key] - HKCU\Software\Classes\CLSID\{153EDC41-A2CC-4BEB-9EC8-008242389E50}
    Deleted: [Key] - HKCU\Software\Classes\CLSID\{188028B8-D91D-4BE2-BABA-68E32BDE4420}
    Deleted: [Key] - HKCU\Software\Classes\CLSID\{28E74F15-18C2-465E-B545-6CC738121C68}
    Deleted: [Key] - HKCU\Software\Classes\CLSID\{2BF6042B-B9B1-46D9-A3F8-9C987FADD4C6}
    Deleted: [Key] - HKCU\Software\Classes\CLSID\{40A222E2-93B1-45F9-9B07-0D1160A31A6C}
    Deleted: [Key] - HKCU\Software\Classes\CLSID\{6325A84C-E746-4007-A9C5-E4C1A50ED61F}
    Deleted: [Key] - HKCU\Software\Classes\CLSID\{9BCA87A0-5B8F-4500-A5AF-EA1279714FDF}
    Deleted: [Key] - HKCU\Software\Classes\CLSID\{BB17DE65-B548-48C2-AC73-1FD1996C7261}
    Deleted: [Key] - HKCU\Software\Classes\CLSID\{C77D3EEF-FDCA-4D37-B0D2-5FF650E07825}
    Deleted: [Key] - HKCU\Software\Classes\CLSID\{EA70EB31-CBAD-4862-AFDA-DCFCC32722ED}
    Deleted: [Key] - HKCU\Software\Classes\CLSID\{EC9100F8-5918-4F1B-9CC1-4D34A64E0FE0}
    Deleted: [Key] - HKCU\Software\Classes\CLSID\{F1A1ABE3-F454-4DD9-B520-01F2EEC5F0DD}
    Deleted: [Key] - HKLM\SOFTWARE\Classes\CLSID\{D8F06F2A-FDCE-4F12-8D2A-7A97A752CF1A}
    Deleted: [Key] - HKLM\SOFTWARE\Classes\TypeLib\{003028C2-EA1C-4676-A316-B5CB50917002}
    Deleted: [Key] - HKLM\SOFTWARE\Classes\TypeLib\{61A2027D-B837-4080-A925-6E30E10DEF32}
    Deleted: [Key] - HKLM\SOFTWARE\Classes\CLSID\{1E57256D-9F39-4267-AB39-D7813D644C5A}
    Deleted: [Key] - HKLM\SOFTWARE\Classes\CLSID\{31371420-098D-4C0E-A11E-EBEC2305DD01}
    Deleted: [Key] - HKLM\SOFTWARE\Classes\CLSID\{3A06AA27-D94B-48C2-BB55-9FD0FF2120E3}
    Deleted: [Key] - HKLM\SOFTWARE\Classes\CLSID\{46140CE4-76FE-440E-AE88-4C2272BC05C7}
    Deleted: [Key] - HKLM\SOFTWARE\Classes\CLSID\{9F9C4C5C-2BA8-4E00-A697-9F710BB1026B}
    Deleted: [Key] - HKLM\SOFTWARE\Classes\CLSID\{C60CCE95-6AF9-4E74-B66B-3212D19F1D2F}
    Deleted: [Key] - HKLM\SOFTWARE\Classes\CLSID\{FBE30D66-39A2-4b72-8B43-6D4C335A6F34}
    Deleted: [Key] - HKLM\SOFTWARE\Classes\AppID\{1CAE874F-F5C7-4BCC-BA46-9AD26DF35B93}
    Deleted: [Key] - HKLM\SOFTWARE\Classes\AppID\{EFC0651C-B6D7-49CD-A6E0-B1CE9AB5FE46}
    Deleted: [Key] - HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{EFC0651C-B6D7-49CD-A6E0-B1CE9AB5FE46}
    Deleted: [Key] - HKLM\SOFTWARE\Classes\Interface\{12D3E096-0FDF-42CC-8F44-04944F9C1648}
    Deleted: [Key] - HKLM\SOFTWARE\Classes\Interface\{22389F39-2CF4-47C4-B8B2-273BB16BF70C}
    Deleted: [Key] - HKLM\SOFTWARE\Classes\Interface\{23E3CEB3-D63A-433E-A5D0-4DB1C501B915}
    Deleted: [Key] - HKLM\SOFTWARE\Classes\Interface\{26A3152F-CF87-4C5B-8093-4D4B9EC084EB}
    Deleted: [Key] - HKLM\SOFTWARE\Classes\Interface\{29E3319C-4B3C-479F-8692-BDD2CA30BEDD}
    Deleted: [Key] - HKLM\SOFTWARE\Classes\Interface\{367BD1CD-74A3-451F-B1A4-6A2DE4129A2D}
    Deleted: [Key] - HKLM\SOFTWARE\Classes\Interface\{49F018EE-F362-4B5B-8EC8-BCF9246ABF21}
    Deleted: [Key] - HKLM\SOFTWARE\Classes\Interface\{63B73044-FC1A-4FE1-991B-FDBD4CDAA868}
    Deleted: [Key] - HKLM\SOFTWARE\Classes\Interface\{7207E52B-821E-4C05-A8D6-2965B2BE77CF}
    Deleted: [Key] - HKLM\SOFTWARE\Classes\Interface\{863FCF5D-DC39-4DA9-AF32-CB0025990EEE}
    Deleted: [Key] - HKLM\SOFTWARE\Classes\Interface\{B09E015A-4D4E-4F8D-A436-95E19140947D}
    Deleted: [Key] - HKLM\SOFTWARE\Classes\Interface\{B1E712C4-03AA-495F-B0F5-0F057E126E2A}
    Deleted: [Key] - HKLM\SOFTWARE\Classes\Interface\{D13DC65C-C77B-4986-9078-DEA3D34C71BB}
    Deleted: [Key] - HKLM\SOFTWARE\Classes\Interface\{F56ACA29-1C99-40F1-AC64-2E44C4F6BC71}
    Deleted: [Key] - HKLM\SOFTWARE\Classes\AppID\{7375D127-3955-4654-8E7D-1949A7A9C902}
    Deleted: [Key] - HKLM\SOFTWARE\Classes\Interface\{371AD4A5-1520-4AA2-A8A4-F9AD3BAC6957}
    Deleted: [Key] - HKLM\SOFTWARE\Classes\Interface\{7F124846-5453-4BB8-A41D-E11481FFC9DF}
    Deleted: [Key] - HKLM\SOFTWARE\Classes\Interface\{8FD65019-BF09-45DA-AD81-E95AE911F1FD}
    Deleted: [Key] - HKLM\SOFTWARE\Classes\TypeLib\{F6C2BABA-9E4C-425F-9AEC-24AB8F2B640D}
    Deleted: [Key] - HKLM\SOFTWARE\Classes\CLSID\{528B5866-2BA6-42CE-8F74-39FB23B49767}
    Deleted: [Key] - HKLM\SOFTWARE\Classes\CLSID\{3C16E079-E4C7-493C-BE9F-E0F2BB0B7430}
    Deleted: [Key] - HKLM\SOFTWARE\Classes\CLSID\{6EB4349D-4333-442F-ACA4-4C72AF28B6ED}
    Deleted: [Key] - HKLM\SOFTWARE\Classes\CLSID\{7DB8B625-DBF0-4491-B544-5A06F7B17BB4}
    Deleted: [Key] - HKLM\SOFTWARE\Classes\CLSID\{8E74A0AE-F0ED-47ED-A940-A8E99687646B}
    Deleted: [Key] - HKLM\SOFTWARE\Classes\CLSID\{9DE77B51-89F6-468E-9402-16050382E950}
    Deleted: [Value] - HKU\S-1-5-21-2801032338-2342425128-3870613798-1001\Software\Microsoft\Windows\CurrentVersion\Exp lorer\StartupApproved\Run|Search Protection
    Deleted: [Key] - HKCU\Software\Classes\AppID\ShopAtHomeHelper.EXE
    Deleted: [Value] - HKLM\SOFTWARE\Microsoft\Internet Explorer\MAIN\FeatureControl\FEATURE_BROWSER_EMULA TION|BackgroundHost64.exe
    Deleted: [Value] - HKLM\SOFTWARE\Microsoft\Internet Explorer\MAIN\FeatureControl\FEATURE_WEBOC_MOVESIZ ECHILD|BackgroundHost64.exe
    Deleted: [Value] - HKLM\SOFTWARE\Microsoft\Internet Explorer\MAIN\FeatureControl\FEATURE_BROWSER_EMULA TION|BackgroundHost.exe
    Deleted: [Value] - HKLM\SOFTWARE\Microsoft\Internet Explorer\MAIN\FeatureControl\FEATURE_WEBOC_MOVESIZ ECHILD|BackgroundHost.exe
    Deleted: [Key] - HKLM\SOFTWARE\Classes\AppID\yt.DLL
    Deleted: [Key] - HKLM\SOFTWARE\Classes\AppID\ytbbroker.EXE
    Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\antcom-video-downloader.en.softonic.com
    Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\en.softonic.com
    Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\softonic.com
    Deleted: [Key] - HKLM\SOFTWARE\Applian Technologies
    Deleted: [Key] - HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\HP AR Program Upload - 7fc3a4d784604be2b4d002197f18f4ca3c1c5dd625304782ae 6cf242c8b50f74
    Deleted: [Key] - HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\HP AR Program Upload - 84bcb34db9f946e8944251e6026ab08ca421cfaa47f34d789a 57faeab098e479
    Deleted: [Key] - HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\HP AR Program Upload - 84e70fa7d4d743919ccd443c3d6132b0d6d744ae387342e19f 32bc3d5b168979
    Deleted: [Key] - HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\HP AR Program Upload - a43eef6a7e9b47b7ae82508c4f0e48c6a506510c79cb4d6abc 72fe4be41fc96f
    Deleted: [Key] - HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\HP AR Program Upload - ebbb76cf134e4ad4b2eae894a4122e0c067f88a663394b6eba ff748f40240995
    Deleted: [Key] - HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\HP AR Program Upload - f83b9e52d02f4a0082c5a5033800ab2cd0be4d2648994ccebb 5ee7a48159d05f


    ***** [ Firefox (and derivatives) ] *****

    No malicious Firefox entries deleted.

    ***** [ Chromium (and derivatives) ] *****

    SearchProvider deleted: Ask - websearch.ask.com
    SearchProvider deleted: Conduit - search.conduit.com


    *************************

    ::Tracing keys deleted
    ::Winsock settings cleared
    ::Additional Actions: 0



    *************************

    C:/AdwCleaner/AdwCleaner[S0].txt - [1951 B] - [2017/1/25 20:10:42]
    C:/AdwCleaner/AdwCleaner[S1].txt - [1095 B] - [2017/1/25 20:23:17]
    C:/AdwCleaner/AdwCleaner[S2].txt - [16153 B] - [2017/1/31 23:39:59]
    C:/AdwCleaner/AdwCleaner[S3].txt - [12091 B] - [2017/10/12 20:22:26]


    ########## EOF - C:\AdwCleaner\AdwCleaner[C0].txt ##########

  5. #5
    Administrator & Security Team Starbuck's Avatar
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    Default

    Hi Jimmy,

    Well that was worth running.
    Are you still getting that popup?
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  6. #6
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    So far I haven't seen it again,thanks for the help. I suppose this is solved.

  7. #7
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    The popup came back yesterday ,I am going to try and put a screenshot of it up here. It says the file is too large and it is only 335 kbs,it is a jpeg.
    This is the message Opening firefox-patch.js
    which is javascript file(8.4.kb)
    From:https://ooyuwfreesoft-board.net
    would you like to save this file?

  8. #8
    Administrator & Security Team Starbuck's Avatar
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    Does this popup appear when using any other browser?

    If it's only when using Firefox, try resetting Firefox back to the defaults.

    To Reset Firefox
    • At the top of the Firefox window, click the Help menu and select Troubleshooting Information
    • Click the Reset Firefox… button in the upper-right corner of the Troubleshooting Information page.
    • To continue, click Reset Firefox in the confirmation window that opens.
    • Firefox will close and be reset. When it's done, a window will list the information that was imported.
    • Click Finish and Firefox will open.

    Note:
    After the reset is finished, your old Firefox profile information will be placed on your desktop in a folder named "Old Firefox Data." If the reset didn't fix your problem you can restore some of the information not saved by copying files to the new profile that was created.
    If you don't need this folder any longer, you should delete it as it contains sensitive information.

    The reset feature works by creating a new profile folder for you while saving your most important data.

    Firefox will try to keep the following data:
    • Bookmarks
    • Browsing history
    • Passwords
    • Cookies
    • Web form auto-fill information
    • Personal dictionary
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  9. #9
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    I did the reset and now another popup has shown I am going to try to add it as an attachment.
    I cant send an attachment because the size is too large,I don't understand how that can be ,is there any way I can delete the files already in the file manager ?

  10. #10
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    I am sorry and I apologize for wasting peoples time, I looked in my old posts and see where I had this same problem earlier this year. Once again my apologies
    Forum: Malware Infection Removal


    Firefox -patch problem
    Started by jimmyedwards, 04-02-2017 11:35 PM

  11. #11
    Administrator & Security Team Starbuck's Avatar
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    Hi Jimmy,

    There could be more going than than we first thought.
    It may be worth having a good look at the system.

    Note:
    There are both 32-bit and 64-bit versions of Farbar Recovery Scan Tool available. Please pick the version that matches your operating system's bit type.

    If you are unsure what you're system bit type is..... click Here for help.

    For x32 bit systems download Farbar Recovery Scan Tool and save it to your Desktop.

    For x64 bit systems download Farbar Recovery Scan Tool x64 and save it to your Desktop.

    • Double-click the downloaded icon to run the tool. Vista/Windows 7/8/10 users right-click and select Run As Administrator
    • When the tool opens click Yes to disclaimer.
    • Make sure that Addition.txt is selected at the bottom
    • Press Scan button.


    • It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
    • The first time the tool is run, it also makes another log (Addition.txt). Please copy and paste it to your reply also.
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