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Thread: [Solved] Epson printer

  1. #1
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    Default [Solved] Epson printer

    Hi,
    I have installed Epson XP - 332 Printer on my PC. It is working fine. I have been trying it uninstall my old Epson SX 210 Series Printer. I opened Control panel > Programmes and Features > Uninstall Epson SX 210 Series. It asks do I want to Uninstall Epson SX 210 Series.I press Yes. It goes so far and then says " Printer Driver cannot be deleted ". I have tried going to Start > Devices and Printers. Both Printers are showing with the Epson XP - 332 Printer as the default one. A drop down menu on the Epson SX 210 Series Printer has the option to Remove Device. I select this, and it is removed. When I go back to Devices and Printers, the Printer is showing back on again. I have also tried Start > Computer > Properties > Device Manager, but neither of the Printers are showing there. I would be grateful if anyone has a solution.

  2. #2
    Administrator KenB's Avatar
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    Hi

    Download Revo-Uninstaller from here - click here
    You want the FREE version.

    Install and run it.
    Revo should locate the printer software.

    Click on the software that you want to remove and from the toolbar at the top click on "Uninstall"
    During the uninstall process you will be given 3 options. I normally leave the removal process on the default option.

    After removing the software you are given the option to scan for left over files.
    This will locate Registry entries too.
    If you are not sure about this stage just leave it - or ask and we can advise further.
    For those who understand, no explanation is needed.
    For those who do not understand, no explanation is possible.


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  3. #3
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    I have downloaded Revo-Uninstaller, and followed the instructions. Epson SX 210 Series Printer is still showing. I did a scan for left over files and deleted them, but the printer is still showing.

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    To expand a little more, when I have tried to uninstall using Revo-Uninstaller, it is similar to using Programmes and Features. It goes so far and says " Printer Driver cannot be deleted ".I have noticed that I tried to uninstall Epson SX 210 Series Printer on 25th May this year. With your help I thought that I had uninstalled the printer, and regarded the problem as solved, but obviously, I had not.

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    I have tried again to uninstall. This time, I did the scan first, and then deleted all the left overs. The printer has now been removed from Programmes and Features. I had a bit of trouble trying to remove it from Devices and Printers, it kept coming back. I right clicked > see whats printing. I noticed that it said that there was 1 in a queue. I deleted this and it now seems to have been removed. I have shut down my PC, and re-booted. Everything now appears to be ok. I wonder if this could have been the root of the problem. By the way, I live in the UK.

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    Administrator KenB's Avatar
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    . I noticed that it said that there was 1 in a queue

    This was probably the reason why the drivers could not be removed.

    Everything now appears to be ok.
    Good to hear
    For those who understand, no explanation is needed.
    For those who do not understand, no explanation is possible.


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