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Thread: Laptop not starting

  1. #1
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    Default Laptop not starting

    Any ideas what the fault could be:

    HP 15-ac151sa

    When turned on you can hear the fan spin etc but it does not appear to boot, screen stays blank and the caps lock key continually flashes.

  2. #2
    Administrator KenB's Avatar
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    Hi,

    Try taking the battery out.
    Use the mains connection and try to boot up on this alone.

    If this doesn't work try taking the RAM out and - if there are two modules - replace just one.
    Try booting up.
    No go?
    Swap the modules over.
    For those who understand, no explanation is needed.
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  3. #3
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    Hi Ken

    Have tried all of the above Iím afraid.
    Unit only has one stick of RAM is it possible that this is faulty and causing the issue?

  4. #4
    Administrator KenB's Avatar
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    Unit only has one stick of RAM is it possible that this is faulty and causing the issue?
    It could be - yes.

    Do you have a similar module in another machine to try ?

    You could give a local tech a call and ask if he has a spare that you can try to confirm your suspicion.
    For those who understand, no explanation is needed.
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  5. #5
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    Thanks Ken,

    I will see what my IT department has

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