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Privacy Policy

Computer Support Forums - FreePCHelp.ukPrivacy Policy:

Free PC Help ("FPCH") operates Free PC Help and may operate other websites. It is Free PC Help's policy to respect your privacy regarding any information we may collect while operating our websites.

Website Visitors

Like most website operators, FPCH collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Free PC Help's purpose in collecting non-personally identifying information is to better understand how Free PC Help's visitors use its website. From time to time, FPCH may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

FPCH also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on Free PC Help blogs/sites. FPCH only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below, except that commenter IP addresses and email addresses are visible and disclosed to the administrators of the blog/site where the comment was left.

Gathering of Personally-Identifying Information

Certain visitors to Free PC Help's websites choose to interact with FPCH in ways that require FPCH to gather personally-identifying information. The amount and type of information that FPCH gathers depends on the nature of the interaction. For example, we ask visitors who sign up at Free PC Help to provide a username and email address. Those who engage in transactions with FPCH are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, FPCH collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor's interaction with FPCH. FPCH does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.

Aggregated Statistics

FPCH may collect statistics about the behavior of visitors to its websites. FPCH may display this information publicly or provide it to others. However, FPCH does not disclose personally-identifying information other than as described below.

Protection of Certain Personally-Identifying Information

FPCH discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Free PC Help's behalf or to provide services available at Free PC Help's websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Free PC Help's websites, you consent to the transfer of such information to them. FPCH will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, FPCH discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when FPCH believes in good faith that disclosure is reasonably necessary to protect the property or rights of FPCH, third parties or the public at large. If you are a registered user of an FPCH website and have supplied your email address, FPCH may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what's going on with FPCH and our products. If you send us a request (for example via email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. FPCH takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.


A cookie is a string of information that a website stores on a visitor's computer, and that the visitor's browser provides to the website each time the visitor returns. FPCH uses cookies to help FPCH identify and track visitors, their usage of FPCH website, and their website access preferences. FPCH visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Free PC Help's websites, with the drawback that certain features of Free PC Help's websites may not function properly without the aid of cookies.

More information to remove or disable site cookies can be found here.

Business Transfers

If FPCH, or substantially all of its assets, were acquired, or in the unlikely event that FPCH goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of FPCH may continue to use your personal information as set forth in this policy.


Ads appearing on any of our websites may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by FPCH and does not cover the use of cookies by any advertisers.

Privacy Policy Changes

Although most changes are likely to be minor, FPCH may change its Privacy Policy from time to time, and in Free PC Help's sole discretion. FPCH encourages visitors to frequently check this page for any changes to its Privacy Policy. If you have a Free PC Help account, you might also receive an alert informing you of these changes. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.