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Active x error ? spyware help

stevie

FPCH New Member
Joined
Feb 29, 2008
Messages
1
#1
Hi
I would be grateful if someone can tell me how to get rid of this error message which constantly freezes up my pc.
video active x object error.
Keeps asking me to download and it looks like some **** website. I was surfing a car mechanic website when I think I aquired it.
Help please please please!
Stevie
 

Seth

FPCH Long Term Member
Joined
Dec 17, 2007
Messages
2,268
Location
Canada
Operating System
Windows Vista - Home Premium
#3
Welcome to Free PC Help Stevie:

Your computer is infected with malware.

Malware is the term used to describe computer infections such as Adware, Spyware, Viruses, and Trojan Horses.
You will need to run two malware scanners that are listed in the following instructions.
The time it takes will vary depending on your system and your internet connection, but typically the SuperAntiSpyware scan will take between 30 and 90 minutes, and the Eset online scan will take between 1 and 3 hours.
In most cases, those scans will suffice to disinfect your computer.

For best results print the following instructions.
To keep this guide printer-friendly, use your cursor to highlight the contents of below.
From your browser select the "print selection" option to print out these instructions for removal of malware. Follow these instructions carefully.

1: Download ATF Cleaner from http://www.snapfiles.com/download/dlatfcleaner.html to remove "junk" files from your computer that contain malware.
When you run ATF Cleaner, uncheck "Cookies" and "Recycle Bin", then click "Empty Selected". For FireFox, be sure to click on the FireFox tab and uncheck "Cookies" and "Recycle Bin" before clicking on "Empty Selected".


2: Install and run the free version (not the Professional version) of SuperAntiSpyware from www.superantispyware.com
Accept any prompts to allow SuperAntiSpyware to install the latest infection definition files.
DO NOT allow SuperAntiSpyware to protect your Home Page settings.
Double click the yellow "bug"icon in the system tray.
Click on "Scan Your Computer".
Make sure there is a dot on C:\Fixed Drive.
Click "Perform a Complete Scan". Click "Next" and reboot the computer when prompted to do so.


3: Disable your internet security by right clicking on its icon (usually located in the system tray next to the time display) and choosing "Exit", "Disable", or "Shut Down".

4: Run an online scan with Eset from http://www.eset.com/onlinescan/
You must use Internet Explorer for this online scan.
Accept the terms and click "Start".
Once the scanner is ready, check "Remove found threats" AND "Scan unwanted applications".
Click "Start" to begin the scan.

5: Restart your computer, make sure your internet security is enabled, and then please return to Free PC Help and tell us how the computer seems to be operating.
At that time, you will receive instructions to ***ist you in removing malicious programs from your Add/Remove program list.