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Another Vista bootup problem

mtnbiker

FPCH Member
Joined
Jan 28, 2012
Messages
5
PC Experience
Some Experience
Operating System
Windows Vista - Home Premium
#1
OK, everyone, here's hopefully an easy problem for all you really smart people out there in this forum. I have been pulling my hair out on this one and tried everything I know to try. I have an Acer Aspire X1200 with Vista home premium running on it. It developed a problem where it will not completely boot up. It appears like it is, but it goes to a screen after it goes through the BIOS and splash screen, that has the user name in it at the bottom part of it with shut down options to the right of it. When I click on the user name in the box, a message comes up on the screen that says shutting down, so it shuts down and tries to restart and does the same thing again. I have installed the drive in another computer as a secondary drive and have run malwarebytes, avg, and other error checking software on it and nothing checks bad on the drive. By the way, it will boot up in the safe mode. What's up. Thanks for any help.
 

Starbuck

Admin & Security Team
Joined
Feb 19, 2010
Messages
4,396
Location
Midlands, UK
PC Experience
Very Experienced
#2
Are there any other 'User Accounts' on the PC?
Do these work ok?
If the other accounts work ok, have you tried starting a new user account for yourself and see if that works.
Maybe there's a corruption within the account itself.

When you say it will boot into Safe Mode, is this with your account or the Admin account?
 

mtnbiker

FPCH Member
Joined
Jan 28, 2012
Messages
5
PC Experience
Some Experience
Operating System
Windows Vista - Home Premium
#3
Hi Starbuck..No there is only one user name on the computer. Hate to say this, but I'm not sure how to create , I don't think, another user. And when it comes up in the safe mode, I'm not sure what account it comes up in. Not sure how to tell that either. Sorry, but thanks for any more help.
 

mtnbiker

FPCH Member
Joined
Jan 28, 2012
Messages
5
PC Experience
Some Experience
Operating System
Windows Vista - Home Premium
#4
Ok Starbuck, I think u have me on my way. I figured out how to create a new user in the safe mode and the computer did come up ok with the new user name. Should I delete the old user name now and recreate it? Or if I do delete it and create another user with the same name, will the problem come back? And will I loose files if I do delete it? I really appreciate how far u have gotten me so far.
 

mtnbiker

FPCH Member
Joined
Jan 28, 2012
Messages
5
PC Experience
Some Experience
Operating System
Windows Vista - Home Premium
#6
Ok, thanks Armaggedon I will check it out and try to get them all moved. I assume after the corrupted user name is deleted, I can't create another user with the same name, correct??
 

Plastic Nev

Deceased - sadly missed
Joined
Oct 19, 2008
Messages
5,442
Location
Lancashire
#7
Sort of correct, but if you wish to use that name, just put a figure 2 after it, the system will still see that as a new name and accept it.

Nev.
 

mtnbiker

FPCH Member
Joined
Jan 28, 2012
Messages
5
PC Experience
Some Experience
Operating System
Windows Vista - Home Premium
#8
Ok, gotcha Nev. Understand and will do that. Thanks to everyone for their help, I have learned a little more now about computers and I appreciate that.