Hi
Pauline,
I'm assuming that these ads are just the normal ads that appear on the webpages and Facebook etc.
Installing an adblocker is the best way to deal with these.
I have one installed on all of my browsers.
No adblocker will completely remove all ads.... but they will get rid of about 90% - 95% of them.
You don't say what your main browser is, so here's a list: (just click on the blue hyperlinks to access the install pages)
Firefox:
uBlock Origin
Click on
Add to Firefox.
Once installed, I recommend that you update the blocking definitions.
Tools >>
Add-ons >>
Extensions >>
Options in
uBlock Origin.
Scroll down and click on
Show Dashboard.
Now click on
3rd Party Filters >>
Update Now.
Google Chrome:
uBlock Origin
Click on
Add to Chrome
Once installed, I recommend that you update the blocking definitions.
Right click on the
uBlock Origin icon (top right of the browser) and select
Options.
Now click on
3rd Party Filters >>
Update Now.
Internet Explorer:
Since uBlock Origin is not available for IE, I'll recommend you install
Adblock Plus for Internet Explorer instead.
Click on
Install for Internet Explorer.
Click on
Run notification at the bottom of the browser.
If you now get a notification saying
IE is still running, would you like to shut down.... click
Yes.
Follow the install pages by click
next and finally
finish.
Re-open Internet Explorer.
At the bottom you'll see:
The Adblock Plus for IE browser helper object is ready for use..... click
Enable.
If the ads are just normal ads, installing one of these adblockers will help enormously.
If you still get the ads after installing, let me know and we'll check for any rogue browser extensions.