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Blue Screen Help Please

aaronaldo

FPCH Member
Joined
Feb 20, 2007
Messages
7
#1
Ok for a few weeks now i have been having the blue screen randomly at times,i have had to reformat my pc 3-4 times in the last couple of months,i asked my friend about this and he told me to just wipe it clean but is there another way.the blue screen seems to be caused by a device driver.i got this report back from microsoft
(http://wer.microsoft.com/responses/....2.0?SGD=8b9c90b0-4c54-4ad2-84ae-fc4e96d3d133)

My friend who knows a little bit about computers told me to just reformat it but as you have read i have done this so many times recently,but is there another way to sort this out?

These is my system Spec

Microsoft Windows XP
Media Centre Edition
Version 2002
Service Pack 2

Intel(R)
Pentium(R) 4 CPU 3.06GHz
3.07GHz 1.00 of RAM

and this is my pc hardware

http://www.pcservicecall.co.uk/layout.aspx?ID={233cbf75-2dd5-4e3f-8d1e-5f10c9c0675b}&CatID={ddaead18-df6b-4f5b-9a8c-f3e7c7bc4fad}

If anyone knows anything i could do to sort this mess out,i would much appreciate it
 

Jamey

FPCH Member
Joined
Jan 21, 2006
Messages
333
Location
Telford, UK
#2
Since you've reformatted so many times and the situation hasn't improved, it sounds most likely to be caused by a faulty piece of hardware. In my experience, it is usually either the RAM (memory) or the graphics card that causes these things.

So, the best idea would be to try and find a spare RAM module to use instead of your existing modules. If the blue screens stop, you've found the cause. If not, the next step is to find or borrow a graphics card and swap it out for yours.

This process of hardware elimination really is the best way to find out whether the hardware has a fault.