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Browsers and Homepage issues

hcksharp

FPCH Member
Joined
Oct 25, 2008
Messages
8
PC Experience
Some Experience
Operating System
Windows XP - Home Edition
#1
Hi folks,

having an issue with my browsers and homepage not displaying properly in Firefox and IE7. The strange thing is that it loads in both, but content is not show, e.g. I just get a page with the background color. I can view page source in both.

I can bring up other sites without any issues, as well my sub domain sites displays fine.

I am at a loss as to what is going on, as I can access the site on my older pc and from the same network without any problems and all is displaying o.k.

I followed your recommendations from another thread and used all the Malware tools listed, but nothing shows as having been infected.

Any other course of action I can take or information I should post?

Thanks for you help, Tom
 

Tootech

FPCH Member
Joined
Oct 16, 2008
Messages
1,618
#2
Hi hck,

What Operating System are you using?

Is it just one page that will not load correctly, or lots of pages?

Do you use the same security on your old & new PC's?

Tootech
 

hcksharp

FPCH Member
Joined
Oct 25, 2008
Messages
8
PC Experience
Some Experience
Operating System
Windows XP - Home Edition
#3
Tootech, thanks for the quick responce.

I am using XP service pack 3 and AVG 8.0 on both machines. Windows firewall.

All pages with the main domain are not loading correctly. Main domain does not load at all, or better said it loads, but only with color visible and no content. Other pages have distorted layouts and fonts.

Tom
 

Tootech

FPCH Member
Joined
Oct 16, 2008
Messages
1,618
#4
Are these local sites, or www sites.

If they are specific www sites, can you post a link to one.
 

Goku

FPCH Long Term Member
Joined
Jun 6, 2008
Messages
1,570
Location
India
Operating System
Windows XP - Professional
#6
Hello and Welcome to FPCH Sharp. :)

Apparently, I too am unable to access the main site while the sub-domains work fine. I think that the problem might be with the main domain itself or perhaps in its code so it is ill adapted for other browsers.

-- Goku
 

RandyL

Administrator
Joined
Jan 22, 2003
Messages
4,878
Location
USA, Nebraska
PC Experience
Very Experienced
#8
I can get it to open properly in Opera 9.22 and FireFox2 but not IE7.

This has to be a code issue on the website. Is your older PC using IE6?
 

hcksharp

FPCH Member
Joined
Oct 25, 2008
Messages
8
PC Experience
Some Experience
Operating System
Windows XP - Home Edition
#10
Thanks for all the feedback folks.

Well it's all been working fine in IE7 and FF 3, but changed all of a sudden 3 days ago. It started with some small formatting changes and then only the page colors showing. Should also say that I have not done any updates to the sites.

I doubt it's a formatting thing, as my other pc, as well as my friends pc display the site just fine. As well the subdomain used identical coding, so it should be quirky too.

Wondering if uninstalling and reinstalling both IE and FF would solve the issue.

Tom
 
Last edited:

Goku

FPCH Long Term Member
Joined
Jun 6, 2008
Messages
1,570
Location
India
Operating System
Windows XP - Professional
#11
Thanks for all the feedback folks.

Well it's all been working fine in IE7 and FF 3, but changed all of a sudden 3 days ago. It started with some small formatting changes and then only the page colors showing. Should also say that I have not done any updates to the sites.

I doubt it's a formatting thing, as my other pc, as well as my friends pc display the site just fine. As well the subdomain used identical coding, so it should be quirky too.

Wondering if uninstalling and reinstalling both IE and FF would solve the issue.

Tom
The solution you suggest is likely not to fix the problem but it is worth a try. Did you change anything recently, anything at all?

-- Goku
 

hcksharp

FPCH Member
Joined
Oct 25, 2008
Messages
8
PC Experience
Some Experience
Operating System
Windows XP - Home Edition
#12
no changes, besides windows updates and AVG updates. Did install a Kodak plugin for photoshop, a week or so ago, with no issues then.
 

hcksharp

FPCH Member
Joined
Oct 25, 2008
Messages
8
PC Experience
Some Experience
Operating System
Windows XP - Home Edition
#13
more info to the above.

I uninstalled IE 7 and now when I try to launch IE I get following message, please see image.


I am figuring I have malware someplace?
 

Goku

FPCH Long Term Member
Joined
Jun 6, 2008
Messages
1,570
Location
India
Operating System
Windows XP - Professional
#14
Well, that is very strange. It could be Malware as you suspect but incorrectly configured extensions could also be the reason. What is the case with Firefox?

-- Goku
 

hcksharp

FPCH Member
Joined
Oct 25, 2008
Messages
8
PC Experience
Some Experience
Operating System
Windows XP - Home Edition
#15
have reinstalled IE7 and the Save File pop ups are gone. Still not able to look at site. FF same thing - frustrating
 

hcksharp

FPCH Member
Joined
Oct 25, 2008
Messages
8
PC Experience
Some Experience
Operating System
Windows XP - Home Edition
#19
Thanks so much for all the feedback. Problem is mostly solved.
Issue were:
ISP upgraded and they ended up changing something
Java plug on my end corrupt - so removed and reinstalled
Minute clean up of css and html

Now works in IE7 as designed. Still get some shift in the nav bar in FF3 and fonts(see image).


If someone has an idea as to why I sure like to know. FF2 displays all just fine. Did a file comparison off an older version of the home page and css and layout are identical. As, well don't understand why the subdomain chef.haslinger-knives.com displays fine in FF3.
Maybe something I am missing....

Again, thanks so much for the help.

Tom