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Cannot download Important Windows update

PEV

Free PC Help Contributor
Joined
Jan 26, 2012
Messages
422
PC Experience
Some Experience
#1
Hi All
I received a batch of 5 important Windows updates 4 of which were successfully installed. However one just won't install.
I have done a screen grab so everyone on this forum can see it. Now HOW DO I SHOW THE SCREEN GRAB LOL!
I tried just dragging the screen drag file from it's folder onto this screen but it wont have it!! Help please.
By the way in case anyone can advise without need to see screen grab the update that wont install is:-

'Ralink Technology, Corp. - WLAN - Ralink RT5390R 802.11bgn Wi-Fi Adapter

Download size: 982 KB


You may need to restart your computer for this update to take effect.


Update type: Important


Ralink Technology, Corp. WLAN software update released in November, 2013


More information:
http://sysdev.microsoft.com/support/default.aspx


Help and Support:
http://support.microsoft.com/select/?target=hub

Hope someone can help
Ray
 

Starbuck

Admin & Security Team
Joined
Feb 19, 2010
Messages
4,553
Location
Midlands, UK
PC Experience
Very Experienced
#2
Hi Ray,

I tried just dragging the screen drag file from it's folder onto this screen but it wont have it!
It doesn't work like that I'm afraid..
Now HOW DO I SHOW THE SCREEN GRAB LOL!
It's quite easy really.
After you click on Reply.
Click on the Go Advance button.
Scroll down to the Attachment section and click on Manage Attachments.
Click Add Files ... click Browse
Browse to the file you want to attach and click to select it.
Now click the Upload button.
Now at the bottom, click Done.
The file will now be added to your reply post.... like so....
 

Attachments

PEV

Free PC Help Contributor
Joined
Jan 26, 2012
Messages
422
PC Experience
Some Experience
#3
Hi Pete how are you?
Thanks for the quick reply .
The update I have shown ;- 'Ralink Technology, Corp. - WLAN - Ralink RT5390R 802.11bgn Wi-Fi Adapter
Although apparently downloaded Just won't install!
Along with several others.
I overcame a similar problem some time ago by installing some optional updates which seemed to clear thing for the troublesome updates to install but this time it's not working!!
Any suggestions from anyone please.
Ray
 

Starbuck

Admin & Security Team
Joined
Feb 19, 2010
Messages
4,553
Location
Midlands, UK
PC Experience
Very Experienced
#4
Hi Ray,

All's well thanks.
Having a look I see that the Ralink Technology, Corp. - WLAN - Ralink RT5390R 802.11bgn Wi-Fi Adapter was last updated on 4/12/2013.

Microsoft Update Catalog

it seems that a lot of HP users either lost their internet or had intermittent internet after Win10 was installed.
I can't find any concrete evidence but I'm guessing that M$ probably pushed this out to try and help users regain their internet.
If yours is still working, it could be that you didn't need it reinstalling.

On checking my system updates, I see....

2017-07 Cumulative Update for Windows 10 Version 1703 for x64-based Systems (KB4032188)
Failed to install on 01/09/2017
It's never been offered to my system again.
I just assume I don't need it.... the system runs fine anyway.