I'm using Windows XP Home. Mozilla Firefox. I'm unable to access files in My Documents, and I can't even get Control Panel in order to do a System Restore. I can get online OK, but can't work offline. Each time I switch off, the PC installs 4 updates. It seems odd to have 4 updates each time. When I click on My Documents , the cursor turns for a moment into an hourglass then I get nothing. I use Windows Tak Manager to log off, but when I log back on, all I can do is go online. can I somehow use Task Manager to get Control Panel, and then I can do System Restore. Or should I use my recovery cd. I've forgotten how. Any ideas will be appreciated.