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Cant connect to internet after delete an software

norwegianviking

FPCH New Member
Joined
Mar 24, 2008
Messages
1
#1
Hello!
Yesterday I Uninstall the software product DAP (Download Accelerator). After that when I'am are clicking on the internet explorer I can't connect to internet, but internet signal in is okay because I Can use e-mail Outlook. So something is happen when I am delete the DAP. I have VISTA. Maybe somthing has been removed when I was deleting this software. Is it the proxy

I'm very pleased if anybody can help me to resove this problem. Please explain in "dummy-mode" - I'm not an expert!

Thank you so much for all the help.
 

RandyL

Administrator
Joined
Jan 22, 2003
Messages
4,878
Location
USA, Nebraska
PC Experience
Very Experienced
#2
Hi viking;

This looks like a classic case of a bad uninstall. This happens with programs that have poorly written uninstallers.

Option 1. Do a system restore to before this program was installed.

Option 2. Reinstall the program then exit the program before uninstalling it. The plus version from here states

To uninstall Download Accelerator Plus, either use the Uninstall utility under DAP's program group in the Start menu, or the Windows Control Panel "Add/Remove Programs" utility.
The change will take effect after you restart your browser.

NOTE: Please make sure to exit Download Accelerator Plus before starting the uninstall operation.

Option 3. Try an IE repair.
Control Panel>Classic View>Internet Options>Advanced>Restore advanced settings.

Hopefully one of these options will work. Let us know please.

RandyL
 

Tony D

Free PC Help Long Term Member
Joined
Dec 30, 2007
Messages
704
Location
Malvern, PA (USA)
PC Experience
Some Experience
Operating System
OSX
#3
Are you on a dial-up connection? Is Download Accelerator a program to speed up loading of web pages using a dial-up connection? If so, it was probably provided by your ISP. I would contact them.
 

Seth

FPCH Long Term Member
Joined
Dec 17, 2007
Messages
2,268
Location
Canada
Operating System
Windows Vista - Home Premium
#4
If those suggestions don't fix the problem, then reset IE7:

Start>Control Panel>Internet Options>Advanced. Click on "Restore Advanced Settings", then click on "Reset" which is just below the Restore Advanced Settings button.