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Cant sign into any accounts on load up.


FPCH New Member
Aug 21, 2015
PC Experience
Some Experience
There were an update and when it was done it bringed me back to where I can sign in and everytime I try to sign in it keeps saying The user profile service service failed the sign-in. User profile cannot be loaded. So I don't know what to do. I tried a guest and few other profiles and it says the same thing. I'm on windows 8/8.1 and I cant seem to figure how how to bring up the menu for refreshing your pc as soon as you turn your pc on. I did it before but now I cant figure out what button is it.


Oct 19, 2008
Wirral UK
Hi and welcome to FpcH

I am sorry for the slow reply - I am on holiday at the moment.

please take a look here - click here
It is a rather complex process and I advise that you print out the advice that Brink has posted and read it through a couple of times.
He is a Micro-soft MVP - so his advice is very reliable.

If you find the above too complex then try a System Restore - click here
Files - photos etc should be OK.

You would need to be able to get to the Advanced Boot Options at startup.
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