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Cant turn pages??

chrisn

FPCH Member
Joined
Sep 6, 2019
Location
Hertfordshire
PC Experience
PC Illiterate
Hi all...can anyone help a novice user please....for some reason my windows 7 professional, 64 bit pc has suddenly stopped turning pages on sites I visit...for eg; I was looking through a shopping catalog and was able to see and read the items I had selected, but when I wanted to go onto page 2 it wouldn't let me...I contacted the company and they said there was nothing wrong with their site and they suggested I clear all my cookies etc which I did...but still remains the same...can anyone tell me whats going wrong and in simple terms how to mend it please....many thanks
 

KenB

Administrator
Joined
Oct 19, 2008
Location
Wirral UK
Hi and welcome to FpcH

I suppose that you have tried rebooting the pc ?

Have you tried a different browser - FireFox for instance ?

Which browser are you using ?

If Internet Explorer.....
Try running in "No Addons" mode
Open Start > All Programs > Accessories > System Tools > Internet Explorer (No Add-ons).

Is this on ALL websites ?
 
Last edited:

chrisn

FPCH Member
Joined
Sep 6, 2019
Location
Hertfordshire
PC Experience
PC Illiterate
Yes it is, its also effecting my 'help' pages they are not working now...I am unable to find the No Add On mode..I followed the instructions but cant find where to click it....
 

KenB

Administrator
Joined
Oct 19, 2008
Location
Wirral UK
You have not answered my questions

1. Have you tried a different browser ?

2.Are you using Internet Explorer?

3. have you tried re-booting the computer?
 

chrisn

FPCH Member
Joined
Sep 6, 2019
Location
Hertfordshire
PC Experience
PC Illiterate
I'm sorry, I didn't understand your question....I am a NOVICE user and wouldn't know how to do any of this....probably very easy for some...but difficult to know what to do or how to do it...or what these things are for others like me.... thank you
 

KenB

Administrator
Joined
Oct 19, 2008
Location
Wirral UK
Download Firefox from here - click here
Install it.
Try the problem website using this browser.

Let me know how you get on.
 

chrisn

FPCH Member
Joined
Sep 6, 2019
Location
Hertfordshire
PC Experience
PC Illiterate
Thank you Ken... i'll try that and let you know if I ruin my pc in the process lol
 
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