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kgldsun

FPCH New Member
Joined
Nov 19, 2010
Messages
3
PC Experience
Some Experience
Operating System
Windows 7- Home Premium
#1
Please oh please can somebody help!
Suddenly, on certain websites, Debenhams.co.uk and easyjet.com to name two. I can manage to go on to these websites but as soon as I browse different pages on the site (as in debenhams 1 to 20 pages of shopping) or go to book a flight, eg (hit 'Continue') my cursor continues just to work and spin round and round without bringing up the page. The page is vaguely visible as whilst the cursor is working the page is a dull transparent grey. I have to then come off the site.:confused:
My daughters laptop is fine with these sites so it is for sure this lap top.
I have done system restore to the recommended date and run malaware along with a virus check. All to no avail.
Does anybody have any suggestions please?
Thank You in advance,:)
I have internet explore 8 and windows xp on a HP laptop G70 120
 

PseFrank

FPCH Long Term Member
Joined
Jan 3, 2010
Messages
364
Location
Cambridge UK
#3
Hi Kgldsun,
Let me first point out that it's not a good thing to post the same question on multiple sites, as this can lead to confusion and or conflicting advice. And it also should be stated that it can lead to technicians wasting valuable time..

However, I would suggest that you download and try a different browser. Firefox is my personal favourite and can be downloaded for free from the link below.

Mozilla Firefox - Free software downloads and software reviews - CNET Download.com

It may also be beneficial to clear out your temporary internet files, and Defrag your computer.

To Defrag...
Go Start > All Programs > Accessories > System Tools > Disk Defragmenter

Please let us know how you get on.
 

BeeCeeBee

FPCH Long Term Member
Joined
Oct 9, 2008
Messages
2,023
#4
My daughters laptop is fine with these sites so it is for sure this lap top.
Is you daughter at the same location as you? If not you may want to check your speed against what the ISP is supposed to be providing. If she is in your household and using the same internet connection the first thing I would do is make sure this is happening all the time and not just when you are both connected. There is always a possibility of an IP conflict.

I would follow PseFrank's instructions and see if another browser willl work for you. If it does and you still prefer IE8 then try resetting it. If it does not work even with Firefox I think you may have a malware issue despite what the scans may tell you.

It may become an issue for the Malware Removal Specialists to address.