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cursor frozen

billmor

FPCH New Member
Joined
Apr 25, 2008
Messages
1
#1
:mad: My cursor has frozen, i checked the usb ports, all fine there. i got to the mouse control panel and it says all is well, i tried an optical mouse and a corded mouse, i have rebooted, done all i can and still nothing! Please help before i lose my mind!
 
C

CrazyComputerMan

#3
Have you tried the mouse you've used to different computer to see if they working okay.

Also i suspect that malware might affect your cursor, Answer the first question and we'll see what we can do next :cool:
 

Seth

FPCH Long Term Member
Joined
Dec 17, 2007
Messages
2,268
Location
Canada
Operating System
Windows Vista - Home Premium
#4
Hi Billmor.

Let's see if the cursor freezes in Safe Mode.

To access Safe Mode, keep tapping F8 as soon as you turn on your computer. A boot menu will appear in which you can use the arrow keys to select Safe Mode and then press enter. The internet won't work in Safe Mode, but play around with some programs and let us know if the cursor freezes.

We should also see what's running on your computer via a program called HijackThis. Please download the HijackThis installer from here. Run the program and choose "Do a system scan and save a logfile". Please copy and paste that log back here.

If the cursor freezes before you're able to download and run HijackThis, then download it using "Safe Mode With Networking", from the aforementioned boot menu.