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olblue57

FPCH New Member
Joined
Apr 19, 2008
Messages
4
#1
I went to funnies.com for some jokes, I updated their site or I thought I did now they took over my desktop and wont let me change it, I went to control panel and they wont let me change anything. Help
 

Seth

FPCH Long Term Member
Joined
Dec 17, 2007
Messages
2,268
Location
Canada
Operating System
Windows Vista - Home Premium
#2
Hi olblue.

The inability to change the desktop background is most indicative of malware on your computer.

If you are still unable to change the background after going through the following malware removal procedure, then open the SuperAntiSpyware program, click on Preferences and then Repairs. Highlight "Remove/Repair Window's Desktop/Background/Wallpaper", then click Perform Repair.

Malware is the term used to describe computer infections such as Adware, Spyware, Viruses, and Trojan Horses.
You will need to run at least two malware scanners as well as an Antivirus scanner that are listed in the following instructions.
Anti-Malware and Anti-Virus scanners perform different tasks.
The reason to run multiple scanners is to ensure that no single scanner is missing something.

The time it takes will vary depending on your system and your internet connection.
Typically the SUPERAntiSpyware and Malwarebytes scanners will take between 30 and 90 minutes.
The Eset online scan should take between 1 and 3 hours.
In most cases, these scans will suffice to clean and disinfect your computer.

For best results print the following instructions and bookmark this Web page
To keep this guide printer-friendly, use your cursor to highlight the contents below.
From your browser select File - Print and in the printer dialog box under "Print range"
click the Selection choice to print out these instructions for removal of malware.




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  • Follow these instructions carefully.
  • Download ATF-Cleaner from Snapfiles.com to remove "junk" files from your computer that may contain malware.
  • You can also download it from Majorgeeks.com
  • When you run ATF-Cleaner, check the items as shown below for Main.
  • For FireFox, be sure to click on the FireFox tab on top and check the items as shown below for FireFox
  • NOTE: If you don't have FireFox or Opera installed then they will be grayed out and can be ignored
  • Then click on "Empty Selected".
.



----------------------------------------------------------------------------------------------------------------------
  • Install and run the free version (not the Professional version) of SUPERAntiSpyware from SUPERAntiSpyware.com - AntiAdware, AntiSpyware, AntiMalware!
    • Accept any prompts to allow SUPERAntiSpyware to install the latest rules and infection definition files.
    • You do not have to send them your e-mail address, just click next.
    • You can leave the automated check for updates on.
    • You can uncheck "Send a diagnostic report to research center" if you don't want to send the information.
    • DO NOT allow SUPERAntiSpyware to protect your Home Page settings.
    • On the Top Left select the Scan your computer button.
    • Make sure there is a CHECK MARK on all Fixed Drives.
    • Click "Perform a Complete Scan". Click "Next" and reboot the computer when prompted to do so.
    ----------------------------------------------------------------------------------------------------------------
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  • Disable your internet security by right clicking on its icon (usually located in the system tray next to the time display) and choosing "Exit", "Disable", or "Shut Down".
  • Run an online scan with Eset from Free Virus Scan: Use ESET's Online Antivirus Scanner
  • You must use Internet Explorer for this online scan. FireFox, Opera, etc will not work for this scan.
  • Accept the terms and click "Start".
  • Once the scanner is ready, check "Remove found threats" AND "Scan unwanted applications".
  • Click "Start" to begin the scan.
  • When completed restart your computer
Make sure your internet security is enabled, and then please return to Free PC Help and tell us how the computer seems to be operating.
At that time, you will receive instructions to assist you in removing malicious programs from your Add/Remove program list if warranted.
 
W

Wolfeymole

#4
Those tools listed are most comprehensive in removing malware olblue and without wishing to insult you suggest that although they may look complicated you have not fully run all the programs listed.
 

Seth

FPCH Long Term Member
Joined
Dec 17, 2007
Messages
2,268
Location
Canada
Operating System
Windows Vista - Home Premium
#5
Please click here to download the HijackThis installer so we can see what's running on your computer. Run the program and choose "Do a system scan and save a logfile". When the log appears, highlight it, then copy and paste it back into this thread.
 

olblue57

FPCH New Member
Joined
Apr 19, 2008
Messages
4
#6
desktop

I feel kinda stupid, I had a picture of my dog on my desktop before the intrusion of the funny site. I didnt know when you take a picture from your picture file for your desktop, that disables the wall paper mode in control panel, I just went to my pictures and put another picture of my dog on my desktop. walla funny gone and dog there. I kinda felt it would be something simple that I was over looking. Thanks anyway
 
W

Wolfeymole

#7
olblue can I seriously advise you to go with the suggestions that have been offered so far.
Failure to do so could result in you not seeing any desktop whatsoever before long.
You are highly likely to be infested with malware so please follow what has been stated.