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dmp errors

Joined
Oct 17, 2013
Messages
71
PC Experience
Some Experience
#1
Just occasionally I get a dmp error like I got this evening. (never done anything about them before)

System is windows xp with sp3 and all updates.

What was I doing at the time ? I had not long turned the pc on and was waiting for "Thunderbird" to open when the pc froze .
Upon rebooting the PC I got the Microsoft error message.
"The system has recovered from a serious error"
The error I got last evening was local~1\temp\wer93.ad.dir00\mini061815-01.dmp
There was a second line but I forgot to copy it.

Need I worry about these errors, and if so what do I do about it.

.

Ps. I may not be able to respond to your replies for a couple of days but I will as soon as.

John
 

KenB

Administrator
Joined
Oct 19, 2008
Messages
9,233
Location
Wirral UK
#2
Hi John

From time to time this does happen.
Windows does, more often than not, have the facility to correct itself when this occurs.
If the machine is running ok then I would ignore it.
Don't fix what isn't broken. :)

The error message that you have posted refers to a mini-dump file.
This is the location of the information Windows has gathered relating to the problem.
Our problem is that more often than not, the information stored makes no sense at all.
 
Joined
Oct 17, 2013
Messages
71
PC Experience
Some Experience
#3
Thanks Ken, I will ignore the dmp error as the pc seems to be working ok apart from the odd crash.

One other problem I get is when windows loads and I log onto the pc, it comes up with system file checker.
When I insert the genuine xp disc that the pc is loaded with it keeps asking for a windows pro disk.
I say no to ingore that file but it just keeps asking for the disc to be inserted, even though the disk is in the drive.
So I have been aborting this message each time.
 

KenB

Administrator
Joined
Oct 19, 2008
Messages
9,233
Location
Wirral UK
#4
Hi John

The system file check is normal after a crash that you describe.
"Asking for a Windows Pro disk ...." your profile says " XP Home"
Is this correct ?
 
Joined
Oct 17, 2013
Messages
71
PC Experience
Some Experience
#5
That is correct Ken.
Each time I log on "windows file protection" comes up.
If I try and fix it by putting the disk in the drive it still asks for the disk each time it find a problem.
On the first few problems it asks for windows pro disk then it switches to windows home.
My system is loaded with windows home and is the same disk the windows was installed from. and is a genuine copy which I purchased along with the licence to use it. I have stopped trying to run the windows file protection and just override it each time.
The pc seems to run reasonable well apart from the odd crashes, but I guess something is wrong and windows needs repairing.

John
 

KenB

Administrator
Joined
Oct 19, 2008
Messages
9,233
Location
Wirral UK
#6
Hi John

With XP it is possible to do a "repair installation" of the Operating-System.
This basically re-installs the OS over the top of the problem one.

Files, data etc are unaffected .......but, if you decide that you want to go down this route then I would be inclined to backup any important material to an external source.

You would need a full installation disk ( not recovery disks )

click here

Also - if you are using IE7 or IE8 this will need to be uninstalled prior to the repair otherwise Internet Explorer will not function after the repair.