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DVD issues


FPCH New Member
Jan 13, 2008
I have 2 DVD drives running under Windows XP Media Center that overnight have ceased to work. The drives both have power but the problem seems to lie with th drivers. The drives are 1 - Sony DVD-Rom DDU1615 SCSI CdRom device and 2 - TSST Corp CDDVDW SH-S203D in case that helps. When I go to device manager, right click and look at properties the general tab shows 'Windows cannot initialize the device driver for this hardware. (Code 37)'. I try the troubleshooter and do the unistall and then reinstall with the add hardware wizard. Then I update the driver to see whether I need to update the driver and it says I have the most up to date driver. Things still don't work. As a last resort I have tried system restore, but my system will not restore to any of the restore points no matter how far back I go. Nothing else on my system is causing problems so I'm pretty stuck as to a solution. Can anyone help?


Jan 22, 2003
USA, Nebraska
PC Experience
Very Experienced
Hi edh;
Try uninstalling the drives from Device Manager again. Re-boot instead of using the Add Hardware Wizard. Worth a shot.

What make and model is your computer? Newer drivers might be obtained from them.



FPCH Long Term Member
Dec 17, 2007
Operating System
Windows Vista - Home Premium
How ironic.

I just answered a post with the same registry information. I've used the fix successfully quite a few times. This fix would be great for the newsletter.