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paula711

FPCH Member
Joined
Sep 6, 2008
PC Experience
Some Experience
Not so great at this stuff. I update windows info. since then i cannot get my printer to work. when i go to start the spooler this message comes up

Could not start Printer Spooler on local computer.

Error 1058: The service could not be started either because it is disabled or because it has no enabled services associated with it.

I have tried everything even downloading the printer CD.

??????????what to do??????

Thanks,
Paula
 

paula711

FPCH Member
Joined
Sep 6, 2008
PC Experience
Some Experience
i tried that and got an new error 1068: the dependancy service or group failed to start

Thats a new one.

Any suggestions ?

Paula
 
W

Wolfeymole

What is the make and exact model number of the printer paula?
 

paula711

FPCH Member
Joined
Sep 6, 2008
PC Experience
Some Experience
HP Photosmart 8150
I went to HP and downloaded the software and the error message 1058 popped up. i have been in the systems and trying to start the printer spooler. read was it depended on and tried to start that up (lexbce server) and got an error message from that as well. So then I tried to see what that was dependant on and found that the RPC needed to be started in which i did get it to. so where i am now is the printer spooler will not start as well as the lexbce and i do see where the dependancy is. but being unfamiliar does not help. Hope all this info can help.
Paula
 
W

Wolfeymole

You had a Lexmark printer at some stage yes?

Completely uninstall any instances of lexmark from your system including going through a search for any vestiges of this old software.
 

paula711

FPCH Member
Joined
Sep 6, 2008
PC Experience
Some Experience
you are right. and i did remove all the lexmark stuff last week. i am not sure if anything else lingers around i did a search and nothing came up.
now what should i do?
Paula
 
W

Wolfeymole

Just removing a program from Add/Remove does not mean that it is totally gone Paula.

Run a Search for any instances of the word lex, which to me can only be associated and delete those.
 

paula711

FPCH Member
Joined
Sep 6, 2008
PC Experience
Some Experience
it came up with 86 files some are under windows, compdata and program files. it is safe to assume i need to delete all of them? it does not look like anything i used recently.
Paula
 

RandyL

Administrator
Joined
Jan 22, 2003
Location
USA, Nebraska
PC Experience
Very Experienced
I would rename them rather then delete them but only if you're sure they are related to lexmark. Just add old to the end of the name but before the file type extension.
 

Goku

FPCH Long Term Member
Joined
Jun 6, 2008
Location
India
Hello and Welcome to FPCH Paula. :)

Please perform the following steps and see if they help or not.

1. Click Start.
2. Select Run....
3. Type services.msc in the Open: box and click OK.
4. In the corresponding Window, you will be presented with a list of services as shown below. Search for a service titled Lexbces or something similar.



5. After you have located the service, right-click on it and select Properties.
6. In the Startup type: change the preference from Automatic to Disabled. Click Apply and then OK.
7. Next, search for a service titled Print Spooler. Right-click on the service and select Properties.
8. Click on the Recovery tab and configure the settings, so that they look similar as shown in the image below.



9. Click Apply and then OK.
10. Reboot the computer.

Try to install the printer now and see if you still experience the problem or not. Good Luck. :)

-- Goku
 
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