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have i been infected

mij

Valued Donating Member
Joined
Aug 6, 2009
Location
East Sussex
PC Experience
Some Experience
I updated firefox yesterday and now have an unwanted splash screen preceding every search. Since fiddling (as one does) I have introduced a "do you want to allow this program to alter your computer" before opening 'youtube'. If I click no, it does not open youtube..

I hope I included the correct files as it is some time since I used these programs.
Jim
PS none of the above allows me to attach a file
 

mij

Valued Donating Member
Joined
Aug 6, 2009
Location
East Sussex
PC Experience
Some Experience
Perhaps I should ask how to attach files?
Jim.
 

mij

Valued Donating Member
Joined
Aug 6, 2009
Location
East Sussex
PC Experience
Some Experience
I am unable to allocate time to the computer at the moment and have had to let it go to the local computer engineer. It needs a new DVD drive and a grill lifting in the front. Also the USBs at the back are not working. Oh woe is me - back on this W10 thing with all the adverts.....
Jim.
 

Starbuck

Admin & Security Team
Joined
Feb 19, 2010
Location
Midlands, UK
PC Experience
Very Experienced
Hi Jim,

So the computer that has the unwanted splash screen is now at the local engineer?
 

mij

Valued Donating Member
Joined
Aug 6, 2009
Location
East Sussex
PC Experience
Some Experience
Yes that is right Starbuck. Its DVD drive was screeching and the USBs at the rear were not working so another go should get it right.
Their is a benefit with the W!0 on this flaptop.........the Solitaire game is better :).
Jim.
 

Starbuck

Admin & Security Team
Joined
Feb 19, 2010
Location
Midlands, UK
PC Experience
Very Experienced
Ok, if you need any help when you get it back you know where we are.
 
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