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Help!!!!!

lizbezeck

FPCH New Member
Joined
Jan 24, 2012
Messages
1
PC Experience
Some Experience
#1
I have an old laptop that someone has given me for the kids....It is running VERY slowly and I suspect it has a virus but I am having trouble running a virus scan.....any suggestions?
 

KenB

Administrator
Joined
Oct 19, 2008
Messages
9,070
Location
Wirral UK
#2
Hi and welcome to FpcH

Is the Operating System Win 2K as in your details ?
If so - I don't know my way around that as well as I should :)

It may or may not be a virus / malware. It could be a full hard drive. It could be short of RAM - or failing RAM.

Let's check the easy things first.

(this is where I am guessing .....)
Start > Right click on My Computer > Properties
Hopefully this will tell us how much RAM ( Memory ) is installed.
Post this back.

Start > My Computer > Right Click on C:\ > Properties
This should tell you the size of the hard drive and how much free space.
Post this information back please.

=============

Which AntiVirus is installed?

What is happening when you try to run a scan?

Do you have internet access with this machine ?
 

Starbuck

Admin & Security Team
Joined
Feb 19, 2010
Messages
4,427
Location
Midlands, UK
PC Experience
Very Experienced
#3
If it's an old machine, it could probably do with a good clean out.
Give this a try:
It'll run on all Windows OS from Win2000 - Win7

Download TFC by OldTimer to your desktop
  • Please double-click TFC.exe to run it. (Note: If you are running on Vista, right-click on the file and choose Run As Administrator).
  • It will close all programs when run, so make sure you have saved all your work before you begin.
  • Click the Start button to begin the process. Depending on how often you clean temp files, execution time should be anywhere from a few seconds to a minute or two. Let it run uninterrupted to completion.
  • Once it's finished it should reboot your machine. If it does not, please manually reboot the machine yourself to ensure a complete clean.

Also by answering KenB's questions, we'll be in a much better position to help you.