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I have problems linking t my PC Please help ?

alfa155

FPCH Member
Joined
Dec 10, 2007
Messages
94
PC Experience
Some Experience
Operating System
Windows XP - Home Edition
#1
I have windows xp service pack 2 and have recently bought a 9 pin to usb cable, i try to connect my device to pc as i always did and it does not recognise it i look at device manager and it has a yellow question mark, i keep trying to connect device but ut just says please connect. I did recently have to do a full system recovery and can no longer find cd rom that came with lead any advice please ?

Saluti
alfa155
 

Tony D

Free PC Help Long Term Member
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Dec 30, 2007
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Location
Malvern, PA (USA)
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OSX
#2
I'm not at all familiar with connection machines via serial to USB converter, so I'll just touch on the basics of troubleshooting Yellow Question Marks in the Device Manager.

When you reinstalled the XP, Windows didn't have the driver you need for this device. Have you tried bringing up the Device Manager and reinstalling the driver - it should ask if you want to check on the Internet - say YES and hope it find the correct driver.

If not, go to the manufacturer's site and see if you can download it from there.
 

alfa155

FPCH Member
Joined
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Messages
94
PC Experience
Some Experience
Operating System
Windows XP - Home Edition
#4
Wolfeymole said:
Hi Alpha

Just exactly what are you trying to connect to your pc?
Hi Wolfeymole ,

I have a USB to Serial RS232 9pin Adapter Convertor Cable - UK , i am trying to connect this to my pc and i have lost the cd rom with original driver on it hence it is not finding lead and hence not recognising my sat receiver which i am trying to update, do you if there is a site anywhere or onthis forum that may have the driver for this lead it is a (DYNAMODE USB to Serial DB9 9pin Adapter Cable)

Saluti
alfa155
 
W

Wolfeymole

#5
I can't see how you would need a driver for a cable Alpha.
It may well be that it's asking for a device driver for the sat receiver.
What make and model is the receiver?
 

alfa155

FPCH Member
Joined
Dec 10, 2007
Messages
94
PC Experience
Some Experience
Operating System
Windows XP - Home Edition
#6
Wolfeymole said:
I can't see how you would need a driver for a cable Alpha.
It may well be that it's asking for a device driver for the sat receiver.
What make and model is the receiver?
no I remember it coming with lead and cd rom, my receiver is technomate tm 1500 ci super.
 

alfa155

FPCH Member
Joined
Dec 10, 2007
Messages
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Windows XP - Home Edition
#7
its definately lead as i don`t even have sat receiver connected just lead and its asking for cd rom to be loladed grrrrrrrrr.
 

alfa155

FPCH Member
Joined
Dec 10, 2007
Messages
94
PC Experience
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Windows XP - Home Edition
#9
hiya,

yes all these were downloaded before cable problem, i found a dynamode file for what i though was lead but it had many files on it and when wizard came up gave it option to look in that file and it did nothing, it was a rs232 file, i even burnd onto cd rom and that did`nt work when it asked for cd rom to be loaded.

Saluti
alfa155
 

alfa155

FPCH Member
Joined
Dec 10, 2007
Messages
94
PC Experience
Some Experience
Operating System
Windows XP - Home Edition
#11
i looked in that file and there about 15 separate files in there and there seem to be 3 set up information files one is a (ftdibus file 4KB) and other is (FTDIPORT file 5KB) and lastly a (FTsermou 2KB) apologies this is in USB Serial File.

IN rs232 File there is 1 that says (HIDCOM 5KB File)

any ideas it all means nothing to me ???????

Cheers
alfa155
 

alfa155

FPCH Member
Joined
Dec 10, 2007
Messages
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PC Experience
Some Experience
Operating System
Windows XP - Home Edition
#13
Seth said:
Please download and extract this driver.

http://www.dynamode.co.uk/support/usb_usb-serial.html

Once the adapter shows up in Device Manager, update its driver by choosing the location to search for the driver. Navigate to the extracted folder and the driver should install.
Hi This is the one i downloaded and extracted where would i find it in device manager and what do i do next ?
Saluti
alfa155
 

Seth

FPCH Long Term Member
Joined
Dec 17, 2007
Messages
2,268
Location
Canada
Operating System
Windows Vista - Home Premium
#14
Go into DM where the yellow triangle is (like you said in your original post). That should be the adapter. Click on the plus sign beside it, then right click on the adapter and choose Update Driver.

Don't choose the internet search, then choose "Install from a specific location". Put a check on "Include This Location In the Search", then click Browse and navigate to the extracted folder. When you've found the folder, highlight and click OK. It should now appear in the Location field.
Now click next to install it.
 

alfa155

FPCH Member
Joined
Dec 10, 2007
Messages
94
PC Experience
Some Experience
Operating System
Windows XP - Home Edition
#15
Seth said:
Go into DM where the yellow triangle is (like you said in your original post). That should be the adapter. Click on the plus sign beside it, then right click on the adapter and choose Update Driver.

Don't choose the internet search, then choose "Install from a specific location". Put a check on "Include This Location In the Search", then click Browse and navigate to the extracted folder. When you've found the folder, highlight and click OK. It should now appear in the Location field.
Now click next to install it.
just done what you said and it has come up with (cannot install this hardware)
the hardware was not installed because the wizard could not find the necessary software ???????????
 

alfa155

FPCH Member
Joined
Dec 10, 2007
Messages
94
PC Experience
Some Experience
Operating System
Windows XP - Home Edition
#16
the yellow question mark also has exclamation inside it ? and it in under other devices and then USB-UART Controller ?
 

alfa155

FPCH Member
Joined
Dec 10, 2007
Messages
94
PC Experience
Some Experience
Operating System
Windows XP - Home Edition
#17
thankds for your ideas guys, but sad to say none of them worked, good news though managed to find missing driver on disc that they had sent me, so happy ending.