• This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn more.
  • Welcome to Free PC Help, a free PC Help forum to get help with your computer problems.

    Free PC Help is a community that offers free computer help and support for all users, all ages, worldwide.

    In order to start asking questions or contribute on someone else's post you will first need to register. Don't worry - it's quick and easy and once you have registered you will have instant access to the entire forum.

    If you do decide to join the forums you will not have the option to send Private Messages [ PMs ] or add a Signature until you have made 5 posts or more. This is an attempt to try to stop Spammers using the PM system or adding links to their Signature.

Internet Cuts Off


FPCH Long Term Member
Feb 7, 2007
South Africa
Hi all.

I am having a weird problem. I connect to the internet via BT broadband using a USB ASDL modem. i can connect to the internet fine, the problem is every time the phone gets picked up the connection is lost and i have to reconnect. i am runng xp sp2. I just want to know can i use internet and use the phone at the same time or is there just a setting to disable this. I know my way around windows and where to find the settings i just dont know wich setting to change. :)

Thanks in advance.


FPCH Member
Mar 28, 2007
are you using an adsl filter. If you are then there is a fault with your line and you should contact bt. You shouls be able to us you phone and broadband at the same time