i bought this wee tablet for my parents in law a few years ago. they both were happy enough using it until it developed a problem recently. a relative tried unsuccessfully to fix it. i decided to try and return it to factory condition, using the instructions found online. unfortunately we are not sure of the google account used in setting it up and definitely do not remember the password. a friend of mine suggested that we are now more than likely in possession of a brick. any help would be appreciated.