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LiveKernelEvent 141

BreatGritain

FPCH Member
Joined
Oct 22, 2012
PC Experience
Hello!
Wondered if anyone would be kind enough to advise on where I need to go from here.

I have a Windows 11 PC that is used specificly as a security server for home - It runs IPVR/CCTV software called Milestone and Door Access software Net2 to control my front door.

Milestone can be quite resource intensive so I bought a half-decent PC. The PC is only 6 weeks old
Core i5-11400
16GB
Windows 11 Pro
Nvidia Geforce GTX 1650 Super

It occasionally crashes, maybe once a week. There's no error message, I just get home and find the monitor displaying "No input". The PC is still physically powered on. On reboot it's fine and works straight away. It's quite concerning as when the PC crashes the CCTV stops recording, and someone keeps trying to break into our cars.

Here's what Windows has to say on the matter:

Description
A problem with your hardware caused Windows to stop working correctly.

Problem signature
Problem Event Name: LiveKernelEvent
Code: 141
Parameter 1: ffffd7823c20d010
Parameter 2: fffff805666517c4
Parameter 3: 0
Parameter 4: 0
OS version: 10_0_22000
Service Pack: 0_0
Product: 256_1
OS Version: 10.0.22000.2.0.0.256.48
Locale ID: 1033

and the following: but I cant figure out how to open the dump file

The computer has rebooted from a bugcheck. The bugcheck was: 0x0000003b (0x00000000c0000005, 0xfffff80565ef1053, 0xffffc900eb395650, 0x0000000000000000). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: 47617787-5fed-46ca-8752-4209980a5a04.
 

KenB

Administrator
Joined
Oct 19, 2008
Location
Wirral UK
PC Experience
Very Experienced
Hi,

Are you using monitoring software that is Win 11 compatible?

As your system is only 6 weeks old I think your best bet would be to approach the retailer with the problem and see what they have to say.
 
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