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loss off time and date

hereford

FPCH Member
Joined
Apr 11, 2008
Messages
7
#1
hi can somebody help me please.i have just given my motherinlaw my old pc running windows 98.the time and date keep going back set them both for her next day she lost 8years and the AVG has gone grey.not very good with things like this but i am learning.please help she is doing my head in:eek:thanks shaun
 

RandyL

Administrator
Joined
Jan 22, 2003
Messages
4,878
Location
USA, Nebraska
PC Experience
Very Experienced
#2
Hi;
The time and date not holding the settings is often the result of the cmos battery being bad. Have you ever replaced it?
 

maynardvdm

FPCH Long Term Member
Joined
Feb 7, 2007
Messages
3,117
Location
South Africa
#3
Hi hereford

Welcome to Free PC Help.

What is the date in the BIOS, if that is out too try replacing the CMOS battery.

I would also reccommend doing these scans :

Your computer could be infected with Malware.

Malware is the term used to describe computer infections such as Adware, Spyware, Viruses, and Trojan Horses.
You will need to run at least two malware scanners as well as an Antivirus scanner that are listed in the following instructions.
Anti-Malware and Anti-Virus scanners perform different tasks.
The reason to run multiple scanners is to ensure that no single scanner is missing something.

The time it takes will vary depending on your system and your internet connection.
Typically the SUPERAntiSpyware and Malwarebytes scanners will take between 30 and 90 minutes.
The Eset online scan should take between 1 and 3 hours.
In most cases, these scans will suffice to clean and disinfect your computer.

For best results print the following instructions and bookmark this Web page
To keep this guide printer-friendly, use your cursor to highlight the contents below.
From your browser select File - Print and in the printer dialog box under "Print range"
click the Selection choice to print out these instructions for removal of malware.




----------------------------------------------------------------------------------------------------------------------
  • Follow these instructions carefully.
  • Download ATF-Cleaner from Snapfiles.com to remove "junk" files from your computer that may contain malware.
  • You can also download it from Majorgeeks.com
  • When you run ATF-Cleaner, check the items as shown below for Main.
  • For FireFox, be sure to click on the FireFox tab on top and check the items as shown below for FireFox
  • NOTE: If you don't have FireFox or Opera installed then they will be grayed out and can be ignored
  • Then click on "Empty Selected".
.



----------------------------------------------------------------------------------------------------------------------
  • Install and run the free version (not the Professional version) of SUPERAntiSpyware from SUPERAntiSpyware.com - AntiAdware, AntiSpyware, AntiMalware!
    • Accept any prompts to allow SUPERAntiSpyware to install the latest rules and infection definition files.
    • You do not have to send them your e-mail address, just click next.
    • You can leave the automated check for updates on.
    • You can uncheck "Send a diagnostic report to research center" if you don't want to send the information.
    • DO NOT allow SUPERAntiSpyware to protect your Home Page settings.
    • On the Top Left select the Scan your computer button.
    • Make sure there is a CHECK MARK on all Fixed Drives.
    • Click "Perform a Complete Scan". Click "Next" and reboot the computer when prompted to do so.
    ----------------------------------------------------------------------------------------------------------------
  • Disable your internet security by right clicking on its icon (usually located in the system tray next to the time display) and choosing "Exit", "Disable", or "Shut Down".
  • Run an online scan with Eset from Free Virus Scan: Use ESET's Online Antivirus Scanner
  • You must use Internet Explorer for this online scan. FireFox, Opera, etc will not work for this scan.
  • Accept the terms and click "Start".
  • Once the scanner is ready, check "Remove found threats" AND "Scan unwanted applications".
  • Click "Start" to begin the scan.
  • When completed restart your computer
Make sure your internet security is enabled, and then please return to Free PC Help and tell us how the computer seems to be operating.
At that time, you will receive instructions to assist you in removing malicious programs from your Add/Remove program list if warranted.
 
W

Wolfeymole

#8
Very easy Hereford
Shut the pc down and unplug it completely from the mains supply.
Take the side off, presuming its a tower model and look for the battery.
The pic below is the battery, remove it and replace it.
 

Attachments

hereford

FPCH Member
Joined
Apr 11, 2008
Messages
7
#9
thanks mate.hopefully that will work and get her off my back.can u tell me what the crystal is i was told it might b that but i dont no what it is?
 
W

Wolfeymole

#10
thanks mate.hopefully that will work and get her off my back.can u tell me what the crystal is i was told it might b that but i dont no what it is?
Crystal?
There's no such thing Hereford.
Well there is in the Crystal Maze but that's a game show and nothing to do with FPCH.