• This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn more.
  • Welcome to Free PC Help, a free PC Help forum to get help with your computer problems.

    Free PC Help is a community that offers free computer help and support for all users, all ages, worldwide.

    In order to start asking questions or contribute on someone else's post you will first need to register. Don't worry - it's quick and easy and once you have registered you will have instant access to the entire forum.

    If you do decide to join the forums you will not have the option to send Private Messages [ PMs ] or add a Signature until you have made 5 posts or more. This is an attempt to try to stop Spammers using the PM system or adding links to their Signature.

Lost mapping to DVD drive & system wont recognise new hardware

boatman

FPCH New Member
Joined
Mar 2, 2008
Messages
2
#1
I am running an HP Pavillion M7650n with media center. I went to install a new printer and found my DVD drive was no longer mapped. I downloaded the print drivers from the web and then found that the system also doesnt recognize new hardware when it is plugged in. I have Norton Anti virus running and have run the software Reg Cure. Can you help?
 

RandyL

Administrator
Joined
Jan 22, 2003
Messages
4,878
Location
USA, Nebraska
PC Experience
Very Experienced
#2
Hi boatman;
Have you checked Device Manager for any red or yellow marks indicating a problem with your DVD drive or USB controllers? Right click My Computer. Click Properties. Click Device Manager.

I assume the printer is brand new and not an old unsupported printer for XP. From what I gather from your post you don't think your printer installation is the cause. However printers can be troublesome to install as the method varies. If you suspect it uninstall the printer via Control Panel and/or use System Restore.

Hopefully malware or Norton itself isn't causing an issue.

Tell us more about the last time this system worked and any changes made since then. Hardware, software or anything else.

RandyL
 

boatman

FPCH New Member
Joined
Mar 2, 2008
Messages
2
#3
Thnaks for the help. I took the machine apart and found that my DVD power cord had fallen out and my USB cable to my printe was bad and replaced it