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Davrob

FPCH Member
Joined
Dec 17, 2008
PC Experience
Beginner
Hi guys
I'm not sure if this is the right bit to post this in (mods please move as appropriate)
I've just fitted a Liteon 20x DVD rewriter to my Packard Bell computer (which is about 5 years old and using XP Home). The DVD writer is working fine but for some reason I have lost all sound from my desktop speakers - I've checked that the volume controls are up and that the Realtek 97 has no fault. Any suggestions as to what might've happened. Please be gentle - I'm not too au fait with tech stuff.

Thanks in advance for your help.
 
W

Wolfeymole

Hi Dav

Welcome to FPCH

Is this a case of just no sound when playing a cd/dvd or just no sound in windows in general?
 

Davrob

FPCH Member
Joined
Dec 17, 2008
PC Experience
Beginner
Hi Wolfeymole
No sound at all; no start up sound, no Radio 5 live, no Windows Media. Power is on to the speakers - I'm baffled (which, when it comes to PC's isn't hard :D)
 
W

Wolfeymole

Do you have a sound card or onboard as you may have inadvertently slightly dislodged the card if so.
 

Davrob

FPCH Member
Joined
Dec 17, 2008
PC Experience
Beginner
My friend tells me it's on board. Realtek AC 97? Does that mean anything. I'm sorry I'm so obtuse.
 

BeeCeeBee

FPCH Long Term Member
Joined
Oct 9, 2008
I've checked that the volume controls are up and that the Realtek 97 has no fault.

The AC97 is indeed an onboard card (part of the motherboard.)
How did you determine that it has no fault. Did you check in device manager to see it there is a yellow triangle?
 

Davrob

FPCH Member
Joined
Dec 17, 2008
PC Experience
Beginner
Yes, I found the instructions online. Everything appeared ok.
 

BeeCeeBee

FPCH Long Term Member
Joined
Oct 9, 2008
Try going to control panel then click sounds and audio devices and then the audio tab. Make sure that the Realtek shows as the default device under "sound Playback" If it does not change it so that it does.
 

Davrob

FPCH Member
Joined
Dec 17, 2008
PC Experience
Beginner
It was kind of an amalgamation of several internet sources; forums and the like. I basically just checked the volume panel and the sounds and audio devices in control panel.
 

BeeCeeBee

FPCH Long Term Member
Joined
Oct 9, 2008
Ok lets see if it is directly related to the new drive. Try uninstalling it and see if that restores the sound.
 

Davrob

FPCH Member
Joined
Dec 17, 2008
PC Experience
Beginner
I tried that also. It made no difference - still no sound.
 
W

Wolfeymole

This is a really dumb question but you have made sure the speaker jack is fully in yes?

Installing an optical device should really have nothing to do with a sound issue you see Dav.
 

Davrob

FPCH Member
Joined
Dec 17, 2008
PC Experience
Beginner
LOL - I did think of that actually. The speakers are the ones that connect via an outlet near the power cable. There's power going to them because the light is on and I've checked that the jack is in properly. I guess I need to borrow some speakers or something to see if they've somehow stopped working. It's a real mystery.
 

BeeCeeBee

FPCH Long Term Member
Joined
Oct 9, 2008
Can we just be sure we are on the same page. I am not certain from your answers that you checked in device manager for any yellow warnings. That is Control panel-system- hardware-device manager.

If you did I apologise but it was not clear from your post.

I basically just checked the volume panel and the sounds and audio devices in control panel.
 

Davrob

FPCH Member
Joined
Dec 17, 2008
PC Experience
Beginner
W

Wolfeymole

No worries Dav, sometimes mate it's just the simplest things, it's not the first time something like this has happened and it won't be the last. :)
 

Davrob

FPCH Member
Joined
Dec 17, 2008
PC Experience
Beginner
Cheers for being understanding. I think I need a check list if I ever do this again. Thanks again to you and beeceebee. I'll be making a donation after Crimbo.
 
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