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Medion pc. Wont let me reset windows back to factory settings help!!!

jiggy

FPCH New Member
Joined
Jan 11, 2008
Messages
4
#1
hello i have a medion pc and i it wont let me get into windows. Basically i get options of safe mode, start normally ooptions etc. no matter which one i click it goes to the windows loading screen and reset my computer.

I have put in the disc that is meant to be used to reset windows but it has come up in german and i dont think it has the options it is meant to have on there.

If any one knows how to sort this can they please post. any help will be appreciated
 

Seth

FPCH Long Term Member
Joined
Dec 17, 2007
Messages
2,268
Location
Canada
Operating System
Windows Vista - Home Premium
#2
Welcome Jiggy.

German as a second language is always an option:)

Seriously, medion is a German company, but your recovery cd's should of course be in English.

It's been a few years since I had to do a Recovery on a Medion, but if I remember correctly, there were two cd's. I had to use the one labeled something like "drivers and applications". Despite the name, it gave me the option for a recovery. Be careful though, as a full recovery will erase all your personal information. If you're ok with that, then try booting from that cd. if not, post back with what cd's you have, and what exactly is labeled on each cd.
 

jiggy

FPCH New Member
Joined
Jan 11, 2008
Messages
4
#3
i have an application and support cd which is meant to be the one that i use to reset windows which i dont mind doing as i just want to get my pc working and another one is widnows recovery cd.

when i use the app one it comes up in german and the second one goes to repair mode i think (windows setup) and gets through quite a bit then says

File aliide.sys caused an unexpected error (32768) at line 5964 in d:\xpsprtm\base\boot\setup\setup.c.
 

Seth

FPCH Long Term Member
Joined
Dec 17, 2007
Messages
2,268
Location
Canada
Operating System
Windows Vista - Home Premium
#4
The error refers to the hard drive and or hard drive drivers. This may be a result of not manually loading a Sata driver. That's just an educated guess though. Before I can help you with that, I would need the model number of the medion. Also keep in mind that the error, as well as the initial problem, may be caused by a hardware failure. In such a case, the recovery won't help.

Another option is to use the hidden recovery partition on the hard drive. Watch the screen as the computer starts. Do you see a message similar to "Press F(something) for Recovery options"?