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PEV

Free PC Help Contributor
Joined
Jan 26, 2012
Messages
421
PC Experience
Some Experience
#1
Hi all
Sometimes when shutting down my desk top PC windows 8.1 this message appears on my desktop screen 'the instruction at Ox8007cfo reference memory at Ox8007cfo The memory could not be written.Click OK to terminate the program'
I can easily get rid of the message by clicking 'end programme' but it's annoying as I have to stand over my PC and wait to see if the message appears
Hope you can help
Ray
 

KenB

Administrator
Joined
Oct 19, 2008
Messages
9,325
Location
Wirral UK
#2
Hi Ray,

Start > type in ......cmd ....and right click on the Command Prompt box that appears
Click on "Run as Administrator"

At the Command Prompt type ... sfc /scannow .... hit Enter

This will scan system files and replace any damaged ones that it finds
 

PEV

Free PC Help Contributor
Joined
Jan 26, 2012
Messages
421
PC Experience
Some Experience
#3
Hi Ken
When I go onto command prompt box (black with white letters) and right click it does not give me the option to click on run as administrator or any other of the instructions you suggest all there is is a list 'paste select all, scroll, find
 

PEV

Free PC Help Contributor
Joined
Jan 26, 2012
Messages
421
PC Experience
Some Experience
#5
Thanks Tony will give it a reply.
Ray
 

Starbuck

Admin & Security Team
Joined
Feb 19, 2010
Messages
4,549
Location
Midlands, UK
PC Experience
Very Experienced
#8
The quick way to access Command Prompt run as Admin in Win8 ( and Win10 ) is....
Right-click on the Start button... this will bring up the Windows Quick Access Menu.
You can select Command Prompt (Admin) from there.

8_command_context.png
 

PEV

Free PC Help Contributor
Joined
Jan 26, 2012
Messages
421
PC Experience
Some Experience
#9
Hi Pete
A belated happy new year to you.
Thanks to all of you who have tried to help me with this.
However I'm not getting anywhere!
You mention the 'start button Pete but on my desktop I can't locate it (must sound a bit dim!) ATM I'm at dead end.
Ray
 

Starbuck

Admin & Security Team
Joined
Feb 19, 2010
Messages
4,549
Location
Midlands, UK
PC Experience
Very Experienced
#11
Not to try and confuse you too much Ray, but I do know that on Win10, M$ have changed the Command Prompt system for the Powershell system.
Not too sure if they bought this in for Win8 though.
Works the same, it's just that the Powershell system is a bit more powerful and versatile.

smenu.png
 

PEV

Free PC Help Contributor
Joined
Jan 26, 2012
Messages
421
PC Experience
Some Experience
#13
Hi Rustys
Indeed windows key+X brings up command prompt but whatever I type in gets same reply 'this is not recognised as an internal or external command
 

Starbuck

Admin & Security Team
Joined
Feb 19, 2010
Messages
4,549
Location
Midlands, UK
PC Experience
Very Experienced
#18
Hi Ray,

When
C:\Windows\system32>

comes on screen, are you adding sfc /scannow after it?

this is what it should look like.....

C:\Windows\system32>sfc /scannow

Then click the Return/Enter button on the keyboard.
 

PEV

Free PC Help Contributor
Joined
Jan 26, 2012
Messages
421
PC Experience
Some Experience
#19
Hi Pete strangely the problem has stopped of it's own accord so while it stays that way will leave it be (won't fix what ain't broken!) lol
But will keep your latest advice in mind if we have a relapse.
Thanks
Ray