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no driver

Joined
Jun 15, 2010
Messages
12
PC Experience
Some Experience
#1
i have a winfast 760gxk8mc motherboard in a computer that was given to me on booting up i noticed there was no sound . I checked my audio and it tells me there is no device. So checked up found drivers on foxconn.com/support which i downloaded and installed after running ist course notified no driver try rebooting and reinstalling which i have done again with same result.could it be the original driver or bios is corrupt.
 
Joined
Jun 15, 2010
Messages
12
PC Experience
Some Experience
#2
i have a winfast 760gxk8mc motherboard in a computer that was given to me on booting up i noticed there was no sound . I checked my audio and it tells me there is no device. So checked up found drivers on foxconn.com/support which i downloaded and installed after running ist course notified no driver try rebooting and reinstalling which i have done again with same result.could it be the original driver or bios is corrupt.
I have since reported the problem to foxconn and they kindly sent me the exact audio driver files but after installation i get the same message report.Could the problem be in Bios?
 

KenB

Administrator
Joined
Oct 19, 2008
Messages
9,077
Location
Wirral UK
#3
Hi Stuart,

Can you confirm that you OS is XP please?

Start > Run ...type in.... devmgmt.msc ............ENTER
Click the + next to Sound,Video,games Controllers

Let us know what is listed.

Are there any red Xs or yellow exclamation marks ?
 
Joined
Jun 15, 2010
Messages
12
PC Experience
Some Experience
#4
thankyou for your quick response Ken

yes the OS is XP pro device manager shows

audio codecs
legacy audio drivers
legacy video capture devices
media control devices
video codecs

no conflicts registering
 
Joined
Jun 15, 2010
Messages
12
PC Experience
Some Experience
#5
i have a winfast 760gxk8mc motherboard in a computer that was given to me on booting up i noticed there was no sound . I checked my audio and it tells me there is no device. So checked up found drivers on foxconn.com/support which i downloaded and installed after running ist course notified no driver try rebooting and reinstalling which i have done again with same result.could it be the original driver or bios is corrupt.
Hi Stuart,

Can you confirm that you OS is XP please?

Start > Run ...type in.... devmgmt.msc ............ENTER
Click the + next to Sound,Video,games Controllers

Let us know what is listed.

Are there any red Xs or yellow exclamation marks ?
yes OS is xp pro

device manager lists the following
audio codecs
legacy audio drivers
legacy video capture devices
media control devices
video codecs

no conflicts registered
 
Joined
Jun 15, 2010
Messages
12
PC Experience
Some Experience
#6
no sound

i now thankfully have the soundmax driver installed but unfortunately no sound i borrowed a friends usb speakers to try on my system and they work so i think my mobo must be damaged somewhere.
 

KenB

Administrator
Joined
Oct 19, 2008
Messages
9,077
Location
Wirral UK
#7
Your list from Device Manager shows "Legacy Audio"
Yet you say that you have a Soundmax card installed ??

Do you have a PCI sound card ( actual sound card - not on-board ) and if so can you confirm the make and model number from the card itself please.
 
Joined
May 27, 2008
Messages
4,098
Location
Stockport near Manchester
PC Experience
Elite PC Guru
#8
Also onboard sound can be disabled from within the BIOS, if whoever had the board before you had an add in sound card (PCI for example) then they wold have disabled the BIOS sound to avoid conflicts
 

stuartinnes

FPCH Member
Joined
Jun 15, 2010
Messages
12
PC Experience
Some Experience
#9
sound is onboard only and i have now installed soundmax drivers after many attempts but still have no sound from the back of my mobo the only way i get sound is if i borrow my friends usb speakers. have looked in bios cant find anything for sound.
 

BeeCeeBee

FPCH Long Term Member
Joined
Oct 9, 2008
Messages
2,023
#10
While it has not been touched upon yet, have you ever tested your existing speakers? How are they connected? You are not relying on the internal speaker are you?
 

stuartinnes

FPCH Member
Joined
Jun 15, 2010
Messages
12
PC Experience
Some Experience
#11
no i have integrated speakers on my monitor but they dont seem to emit sound but if i connect the monitor to my daughters laptop they work fine.
 

Dalo Harkin

FPCH Member
Joined
May 27, 2008
Messages
4,098
Location
Stockport near Manchester
PC Experience
Elite PC Guru
#14
On the back of your MOBO there should be 3/5/7 jacks normally
3 is most common on older boards and is for 2:1 then 5 is 5:1 and then 7:1
GREEN - front audio BLUE/BLACK back audio and RED/ORANGE Sub

you need to use the Green one on a standard 2:1 setup.

I still think that the BIOS would be a very high possibility, go into the BIOS and you are looking for something saying realtek audio : Enabled/Disabled.
Its normally under integrated periferals ;)
 

KenB

Administrator
Joined
Oct 19, 2008
Messages
9,077
Location
Wirral UK
#16
i borrowed a friends usb speakers to try on my system and they work
If this is the case then the problem could be with the jack socket.
If you waggle the plug when it is connected do you get anything from the speakers?
If you do then it is possibly a dry joint that can be re-soldered.
 

Plastic Nev

Deceased - sadly missed
Joined
Oct 19, 2008
Messages
5,442
Location
Lancashire
#18
You could be right about a board fault, being second hand who knows what may have happened in the past. If as you say the sound is enabled in the BIOS and also works via USB speakers, it does seem that everything has been tried, so it is either a crack in the printed circuit, a broken jack socket, or worse the output chip or transistor has been blown, possibly by someone connecting a shorted lead or even sending a very powerful signal into it.
If you don't want to be spending money on a new board, then I can only suggest investing in a set of USB speakers, at least you know they should work.
Nev.