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no sound since virus found

pingu

FPCH New Member
Joined
Nov 24, 2006
Messages
2
#1
Hi,

Ive just recovered from a major outbreak of viruses/ adware and since then ive got no sound from my pc, when I go into sounds and audio devices it shows "no audio device" . when I go into installed hardware it says under audio playback -modem#0 line playback.Ive reached the limit of my capabilities, and getting frustrated.

Any suggestions.


Pingu
 

Jamey

FPCH Member
Joined
Jan 21, 2006
Messages
333
Location
Telford, UK
#2
Your sound driver has been wiped out. You need to go into the Device Manager and reinstall the driver for it. To get to the Device Manager, click Start, then Run and type "devmgmt.msc" (no quotes). Hit OK and the Device Manager should appear. Your sound card will probably appear with a yellow exclamation mark next to it. Right-click it and select 'update driver'.

You will then need the driver files for your sound card. They might be on a disc supplied with your computer or you may have to download them off the Web. If you need further help doing so, post back the model of your sound card here.
 

pingu

FPCH New Member
Joined
Nov 24, 2006
Messages
2
#3
Hi,
I tried that, but could not locate any drivers - unfortunately device manager comes up with unknown manufacturer and unknown device type. - doesnt leave much to go on. Am I better off buying a new sound card and getting it installed? or is there another way of finding out what sound card I have. The computer was purchased from a friend who builds them, but he cant find the drivers either. Under details in device manager I do get the following:
PCI\VEN_1106&DEV_3059&SUBSYS_140117F2&REV_50\3&61AAA01&0&^8D.

wheather that means anything significant, I don't know.
 

D19824

FPCH Member
Joined
Jan 9, 2007
Messages
11
#4
if it is a motherboard drive go to the motherboards manufacturer and look for the audio codecs for tha specific model. have same problem with mine when i format. but i just use the model number from the motherboard