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PC forgets Passwords and Username

F2kSel

FPCH Member
Joined
Mar 25, 2008
Messages
21
#1
Every few days and for some reason my PC Loses all my Login Passwords and Usernames. Sometimes it may go a week or so without a problem and then it seems to lose them at random.
It's really is begining to anoy me having to re-type all the passwords and logins only for them to get reset over the next day or two.

I've run several Virus and spyware programs but found nothing that is known to cause this problem.

Some Forums still show the Username and Password and just require me click the login button but other need it all re-typing.

Is there any way to capture my passwords once I've entered them restore them quickly if they get reset.

I'm using FireFox and I'm not sure if this happens in IE but I'll check next time I use it.

Thanks.
 

F2kSel

FPCH Member
Joined
Mar 25, 2008
Messages
21
#3
Nope cookies are set to keep until they expire.

I do have a plugin for FireFox that stores all passwords and that works fine it's just a pain having to re-enter them all the time.

:)
 

AdvancedSetup

FPCH Long Term Member
Joined
Jan 9, 2008
Messages
819
Location
34° 12' 35" N, 118° 29' 21" W
#4
Well not really sure how to help you then without maybe removing all your plugins and possibly FireFox, clean up all entries and then re-install it.

I've not heard of any similar issue that did not involve the settings being set wrong in FireFox. You say they're not set wrong so I wish I could offer a suggestion but I don't have any. Maybe if someone else does that would be good if they can chime in.
 

Seth

FPCH Long Term Member
Joined
Dec 17, 2007
Messages
2,268
Location
Canada
Operating System
Windows Vista - Home Premium
#5
Are you running any type of software that performs a disk clean up periodically?

Other than that, I agree with AS and would go with a reinstall of Firefox.
 
W

Wolfeymole

#6
On the majority of forums running vBulletin software you should see the box below.
If "Remember Me" is NOT ticked you will have to re-enter your Username and Password.
 

Attachments

F2kSel

FPCH Member
Joined
Mar 25, 2008
Messages
21
#7
Thanks for trying to help, I will re-install Firefox but this has been going on for a long time now and I've done several re-installs and run it with and without plugins.

I'm waiting for it to forget things again and then I'll check IE and see if the same thing happens.

I do click the remember button and it works for a while, I don't have any known programmes cleaning up the PC.
 

Seth

FPCH Long Term Member
Joined
Dec 17, 2007
Messages
2,268
Location
Canada
Operating System
Windows Vista - Home Premium
#9
Does anyone else use the computer? If so, maybe they're clearing FF's private data.

Is the history cleared when you notice the cookie issue?
 

F2kSel

FPCH Member
Joined
Mar 25, 2008
Messages
21
#10
It's happens on forums and email account such as Hotmail and Yahoo, on most forums the name and password are still there I just have to click the login button again after clicking remember forever first.
Some forums don't seem to retain the data and I have to re-type both the password and username that's what happens with Yahoo and Hotmail.

The Odd thing is sometimes it's not every forum either.

I'm the only user of the PC in the house.
 
W

Wolfeymole

#11
Your computer may be infected with Malware.

I think we should run checks to make sure F2kSel

Malware is the term used to describe computer infections such as Adware, Spyware, Viruses, and Trojan Horses.
You will need to run at least two malware scanners as well as an Antivirus scanner that are listed in the following instructions.
Anti-Malware and Anti-Virus scanners perform different tasks.
The reason to run multiple scanners is to ensure that no single scanner is missing something.

The time it takes will vary depending on your system and your internet connection.
Typically the SUPERAntiSpyware and Malwarebytes scanners will take between 30 and 90 minutes.
The Eset online scan should take between 1 and 3 hours.
In most cases, these scans will suffice to clean and disinfect your computer.

For best results print the following instructions and bookmark this Web page
To keep this guide printer-friendly, use your cursor to highlight the contents below.
From your browser select File - Print and in the printer dialog box under "Print range"
click the Selection choice to print out these instructions for removal of malware.




----------------------------------------------------------------------------------------------------------------------
  • Follow these instructions carefully.
  • Download ATF-Cleaner from Snapfiles.com to remove "junk" files from your computer that may contain malware.
  • You can also download it from Majorgeeks.com
  • When you run ATF-Cleaner, check the items as shown below for Main.
  • For FireFox, be sure to click on the FireFox tab on top and check the items as shown below for FireFox
  • NOTE: If you don't have FireFox or Opera installed then they will be grayed out and can be ignored
  • Then click on "Empty Selected".
.



----------------------------------------------------------------------------------------------------------------------
  • Install and run the free version (not the Professional version) of SUPERAntiSpyware from www.superantispyware.com
    • Accept any prompts to allow SUPERAntiSpyware to install the latest rules and infection definition files.
    • You do not have to send them your e-mail address, just click next.
    • You can leave the automated check for updates on.
    • You can uncheck "Send a diagnostic report to research center" if you don't want to send the information.
    • DO NOT allow SUPERAntiSpyware to protect your Home Page settings.
    • On the Top Left select the Scan your computer button.
    • Make sure there is a CHECK MARK on all Fixed Drives.
    • Click "Perform a Complete Scan". Click "Next" and reboot the computer when prompted to do so.
    ----------------------------------------------------------------------------------------------------------------
  • Disable your internet security by right clicking on its icon (usually located in the system tray next to the time display) and choosing "Exit", "Disable", or "Shut Down".
  • Run an online scan with Eset from http://www.eset.com/onlinescan
  • You must use Internet Explorer for this online scan. FireFox, Opera, etc will not work for this scan.
  • Accept the terms and click "Start".
  • Once the scanner is ready, check "Remove found threats" AND "Scan unwanted applications".
  • Click "Start" to begin the scan.
  • When completed restart your computer
Make sure your internet security is enabled, and then please return to Free PC Help and tell us how the computer seems to be operating.
At that time, you will receive instructions to ***ist you in removing malicious programs from your Add/Remove program list if warranted.
 

F2kSel

FPCH Member
Joined
Mar 25, 2008
Messages
21
#12
Thanks I've started the above, The ATF Cleaner dosn't see Firefox so I couldn't do that part.

I'll leave it working over night as it may take some time.

Cheers.
 

F2kSel

FPCH Member
Joined
Mar 25, 2008
Messages
21
#15
I've done the above with the exception of selecting FireFox from ATF cleaner as it won't let me.

Doing the above found about 11 cookies and two Trojans from a file I downloaded two days ago so they arn't the problem.

The online scan found 33 other things but I couldn't see what they were but it was set to take care of them.

I am using FF 2.0.0.12.

It may take some time to know if anything has been fixed as it's an intermittent problem.

Thanks again for trying to help.