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PC won't switch off!!


FPCH New Member
Sep 3, 2006
Over the last week or so my PC refuses to shut down. It restarts itself instead of shutting down. When I hold the power button in it goes into hibernation (I think) and comes to life again when I press a key or move mouse. Other than this it seems to work ok. Any ideas on the cause would be greatly appreciated.



FPCH Member
Jan 21, 2006
Telford, UK
Hi Dan, check out Microsoft's official support page for this problem: Windows XP restarts when you try to shut down your computer.

This is some good advice from The Elder Geek, found on this page:

The majority of Win XP shutdown problems reported thus far have been that it reboots when shutdown is attempted. This may be a global symptom emerging from several distinct causes, because, by default, XP executes an automatic restart in the event of a system failure. Therefore, more or less anything compromising the operating system during the shutdown process could force this reboot. Disabling the restart on system failure feature may permit the exact cause to be isolated: Right-click on My Computer, click Properties, click the Advanced tab. Under Startup & Recovery, click Settings. Under System Failure, uncheck the box in front of System reboot.