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Please Help DVD & DVDRW Drive Not Showin

goldie106

FPCH Member
Joined
May 12, 2008
Messages
5
Location
london
PC Experience
PC Illiterate
Operating System
Windows Vista - Ultimate
#1
Please Can Some one help. I am on window xp home when I go into "MY Computer" all the drives are showing apart from my DVD & DVDRW drives. They were bot there but on day they just diapeared I have tries rstoring to earlier dates, opened up the pc diconnetcted all the connections for the drives & reconnected them. They both light up when I start the PC & they aloso both show up in the start up screent as well as my hard disk. I have tried every thing I know. can some please help?:confused:
 

maynardvdm

FPCH Long Term Member
Joined
Feb 7, 2007
Messages
3,117
Location
South Africa
#2
Hi

Right-click My Computer and select properties.

Click on the Hardware Tab and click on Device Manager.

Click the + by DVD.

Is it showing there and is there a red x or yellow ! by the DVD.
 

goldie106

FPCH Member
Joined
May 12, 2008
Messages
5
Location
london
PC Experience
PC Illiterate
Operating System
Windows Vista - Ultimate
#3
Both My drives show a yellow ! Iried to reinstal but nothin
 
W

Wolfeymole

#4
Hi Goldie

Ok go into Device Manager where you saw the yellow ! and highlight the particular drive, right click and click Uninstall.

Do the same with the other drive.
It will ask if you are sure, click Yes.

Shut down the pc in the normal manner and restart.

Allow Windows to find the drives again as New Hardware.
 

goldie106

FPCH Member
Joined
May 12, 2008
Messages
5
Location
london
PC Experience
PC Illiterate
Operating System
Windows Vista - Ultimate
#5
I Did that but when i restarted windows did not pick up my drives
 

maynardvdm

FPCH Long Term Member
Joined
Feb 7, 2007
Messages
3,117
Location
South Africa
#6
Hi

Does the BIOS "see" the drives?

To enter the BIOS: When the computer starts up you must press F2 or Del (it should say at the bottom of the screen what to press).

When you are in the BIOS go to Standard CMOS setup and look if it shows the CD / DVD drives.



(It wont look the same but something similar)

EDIT: In this example there is no CD/DVD drives installed. The drives should show there.
 
Last edited:

goldie106

FPCH Member
Joined
May 12, 2008
Messages
5
Location
london
PC Experience
PC Illiterate
Operating System
Windows Vista - Ultimate
#7
Yeah It shows both drives My DVD as slave & DVDRW As primary
 

Seth

FPCH Long Term Member
Joined
Dec 17, 2007
Messages
2,268
Location
Canada
Operating System
Windows Vista - Home Premium
#9
This should clear things up Goldie:

1. Go to Start>Run, type in regedit and click ok.

2. Locate the UpperFilters value under the following key in the registry: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

3. On the Edit menu, click Delete , and then click OK .

4. Locate the LowerFilters value under the same key in the registry: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

5. On the Edit menu, click Delete , and then click OK .

6. Quit Registry Editor. NOTE : After you remove the Upperfilters value and the Lowerfilters value, if you notice lost functionality in a particular program, such as CD recording software, you may need to reinstall that software. If the problem recurs, consult with the software vendor for assistance.

7. : After you exit the registry editor, restart the computer.