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Printer issue

quaytec

FPCH Member
Joined
Mar 18, 2008
PC Experience
PC Illiterate
Using an HP photosmart 5520 set up and been working fine for a few months, suddenly stopped comes up as offline there my expertise ends greatful for any help thx.
 

Plastic Nev

Deceased - sadly missed
Joined
Oct 19, 2008
Location
Lancashire
Hi how is the printer connected?
Is it cable or wireless?
If wireless check that all wireless settings are correct, and if possible turn the wireless off and connect by cable to check it works with cable.

If already connected by cable check connections and if it seems OK then try another cable.

Nev.
 

quaytec

FPCH Member
Joined
Mar 18, 2008
PC Experience
PC Illiterate
Sorry been away on holiday, printer will print from AOL and photoshop from wireless or cable, but not from photo viewer
 

PEV

Free PC Help Contributor
Joined
Jan 26, 2012
PC Experience
Some Experience
Have you recently upgraded to Windows 10? I have my own printer problem ATM (not related to Windows 10) But I have seen on HP problems shooting/ solutions that there have been printer problems for some folk with HP printers who have moved up to Windows 10
Ray
 
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