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Problem with DVD Drive

janinebl

FPCH Member
Joined
Feb 29, 2008
Messages
6
#1
I have a Phillips DVDR1648P1 drive in my PC which I put in a couple of years ago. It plays DVDs and it has also written them although I have had problems here but that may have been to do with duff discs. It will have nothing whatsoever to do with CDs anymore - won't even read them. The drive is running in DMA mode (something I read said to check that) and Windows and SiSoft Sandra both say it's ok but its lack of functionality tells a different story.

Thanks to anyone who has any suggestions

janine
 

Tony D

Free PC Help Long Term Member
Joined
Dec 30, 2007
Messages
704
Location
Malvern, PA (USA)
PC Experience
Some Experience
Operating System
OSX
#2
There are difference hardware used to access CD's and DVD's. It looks like the CD section has failed. It's been my experience that the DVD section usually fails. Usually what happens is that the disk spins up, but it's not recognized.
 

help4me

FPCH Long Term Member
Joined
Dec 13, 2007
Messages
395
Location
USA
PC Experience
Some Experience
Operating System
Windows Vista - Home Basic
#3
Have you tried a firmware/driver update?
 

janinebl

FPCH Member
Joined
Feb 29, 2008
Messages
6
#4
Thanks for prompt replies

Yeah, do have the latest drivers.

The light comes on and it knocks around a bit but doesn't get into a purposeful spin (if you know what I mean) and then zilch - doesn't report that it has a disc or anything.

janine
 
W

Wolfeymole

#5
I'd zip off to Curry's and get a new optical drive Janine, it sounds like yours is knackered love.
 

Seth

FPCH Long Term Member
Joined
Dec 17, 2007
Messages
2,268
Location
Canada
Operating System
Windows Vista - Home Premium
#7
I wouldn't get a new drive just yet.

It's cheap enough to purchase a cdrom cleaner, and there's a good chance that will work. Even
if it doesn't though, it's good to have.
 

Tony D

Free PC Help Long Term Member
Joined
Dec 30, 2007
Messages
704
Location
Malvern, PA (USA)
PC Experience
Some Experience
Operating System
OSX
#8
Since the DVD portion works, I think the lens is clean, but it can't hurt to try a cleaning.
 

Seth

FPCH Long Term Member
Joined
Dec 17, 2007
Messages
2,268
Location
Canada
Operating System
Windows Vista - Home Premium
#9
Kelly said:
Since the DVD portion works, I think the lens is clean, but it can't hurt to try a cleaning.
Hmmm. Doesn't the DVD use a different lens?
 

janinebl

FPCH Member
Joined
Feb 29, 2008
Messages
6
#12
Should've seen this coming! The drive won't recognise the cleaner disc so no cleaning.

I expect the next step will have to be replacement but it's annoying because the drive has hardly been used at all (otherwise I'm sure I'd,ve realised there was a problem while it was still under warranty). It plays DVDs absolutely fine, it tries to write DVDs but that operation seems to invariably fail and it just does nothing with CDs now (where for a while it played them very badly).

Possibly the last time I shell out 50% extra to have a name brand!

janine
 
W

Wolfeymole

#13
I've said it before Janine and I'll say it again, I wouldn't buy anything from a company that also makes Steam Irons.

Consider an LG drive as they are quite good, but don't get a Liteon