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Scanner will not work!


FPCH Member
Feb 5, 2015
PC Experience
My Epson'V330 Perfection' has been working fine until few days ago, since then when using the desktop shortcut it will not start, all that happens is the icon briefly appears in the task bar then disappears.
I have checked the cable which seems OK, the scanner switches on Ok all looks fin but I am unable to use it?
Any suggestions.

System Info:
OS Version: Microsoft Windows 10 Home, 64 bit
Processor: Intel(R) Core(TM) i5-4460 CPU @ 3.20GHz, Intel64 Family 6 Model 60 Stepping 3
Processor Count: 4
RAM: 8001 Mb
Graphics Card: Intel(R) HD Graphics 4600, 1024 Mb
Hard Drives: C: 922 GB (796 GB Free); D: 111 GB (62 GB Free); E: 298 GB (248 GB Free);
Motherboard: Packard Bell, iMedia S2885
Antivirus: Windows Defender, Enabled and Updated


Oct 19, 2008
Wirral UK
PC Experience
Very Experienced
Hi Roy,

Sorry for the slow response.

Open Device Manager
Click on the circle bottom left > type in ......device manager .... hit ENTER

Click on "View" in the toolbar at the top.
Click "Show Hidden Devices"
Now look down the list to see if your scanner is listed.

If it is - is there a yellow exclamation mark or red x ?

Have you tried uninstalling and re-installing the software [ drivers ] ?
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