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[Solved] W10 crashing after update from W7


Oct 19, 2008
Wirral UK
PC Experience
Very Experienced
Let's hope that you now have a computer that behaves itself :)

Hafoi Bin Ereafower

Free PC Help Contributor
Feb 11, 2013
PC Experience
Some Experience
Well chaps my promised update.

As previous episode - the laptop is behaving like a laptop should - starting and closing down quickly, no crashing, freezing and moving quickly (well enough for me) between screens etc.

So great - except - - occasionally (particularly first thing in morning ?) still got the BIOS screen on start up saying "reset date and time" so off I went into town and followed Rustys advice to replace it and buy a button battery CR2032. Fortunately Dell on this model placed the battery under a three screw panel so after removing main battery and the panel there it was - simple job.

Since fitting new battery approx 10 days ago absolutely first class - no recurring problems - so chaps feel I'm not tempting fate by saying we've cracked it !

Looking back at the saga - - as a little used laptop with an old operating system clearly there was something wrong both with the original OS and the button battery.

My downloading of W10 and not doing a "clean install" exacerbated the problem and mixed the OS's - - it's no wonder it felt "poorly".

Rustys' s advice to run the check disc system gave me confidence the laptop was in decent condition and redoing a clean W10 install solved most of problems - replacing the button battery did the rest.

So once again many thanks - it's great to know you're here to help.

H B E.
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