• Welcome to Free PC Help, a free PC Help forum to get help with your computer problems.

    Free PC Help is a community that offers free computer help and support for all users, all ages, worldwide.

    In order to start asking questions or contribute on someone else's post you will first need to register. Don't worry - it's quick and easy and once you have registered you will have instant access to the entire forum.

    If you do decide to join the forums you will not have the option to send Private Messages [ PMs ] or add a Signature until you have made 5 posts or more. This is an attempt to try to stop Spammers using the PM system or adding links to their Signature.

Sony Xperia M4 Aqua

A Bit Annoyed

FPCH Member
Jan 16, 2016
PC Experience
Some Experience
My daughter's phone is constantly giving a message saying there is insufficient internal storage. She has moved what she can to the SD card and is trying to back up all her phone files to the PC, although it keeps saying there was an error during back up. This has started since an update to the operating system. Has anyone got any advice on how to go about freeing up space or going back to the previous OS without causing too much damage??

Thanks in advance


Admin & Security Team
Feb 19, 2010
Midlands, UK
PC Experience
Very Experienced
Hi there,

Sorry for the delay... I've been away for a few days.

This is a very common problem with that particular phone.
Basically Sony messed up when it gave it only 8GB of internal memory...but its firmware, pre-installed applications and the Android OS take up the vast majority of that space.
Consequently, you have just 1.26 GB of storage space actually available to you.

Also, You need to have 500MB+the app's size free to install/update an app. ... it's a Sony thing.

How much free internal memory do you have? .... settings >> storage >

Also if there are any apps that are not used, disable them. (a lot of the apps can't be removed)
Remove all the updates for any app you want to disable and then disable it.
Settings >> Applications >> ALL
Top Bottom