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Sound/Audio Problems, Sound is working but is extremely quiet

Richie G

FPCH New Member
Joined
Dec 8, 2007
Messages
1
#1
Hello - Please Help!

I have recently bought a used dell dimension 2400 series computer. Initially it had no sound, so I downloaded the appropriate driver off the dell website and I now have sound but it is extremely quiet. I have turned up all volume controls etc but it's almost silent. I have tried speakers that I know work on another computer and tried all the different holes at the back of the computer and the best I can get is extremely quiet audio.

I think that the sound card is built in, I know that it is soundmax digital audio. It seems strange that I can hear sound but very quiet. I have tried everything obvious to me. Surely the driver on the dell website is the correct driver?? I even entered the service tag number on the website. The operating system is Windows XP.

Thanks for your time. I hope that you can help.

Richard.
 
W

Wolfeymole

#3
Hi Richie

You definitely downloaded the ADI 198x Integrated Audio driver rather than the Sound blaster ones yes?
It's the first in a list of three.
I have an Optiplex 170L and have the exact same driver that I have just mentioned and it works fine.
If you have onboard sound then according to the manual you should only have three 3.5mm jacks.
Pink = Mic
Light green = Audio Out
Green = Line Out
 

AdvancedSetup

FPCH Long Term Member
Joined
Jan 9, 2008
Messages
819
Location
34° 12' 35" N, 118° 29' 21" W
#4
There was actually a HiDef audio driver that came on some of the systems that all the MFG drivers don't work, but the one from MS does.

You will notice it by a yellow indicator down in the SYSTEM DEVICES of Device Manager even when all the audio looks fine.

IF it's the yellow indicator on the actual audio/video/game controller section then you need the driver from the MFG.
 

AdvancedSetup

FPCH Long Term Member
Joined
Jan 9, 2008
Messages
819
Location
34° 12' 35" N, 118° 29' 21" W