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stop errors

craigb

FPCH New Member
Joined
Mar 7, 2008
Messages
4
#1
hi all, im new to this forum so i just firstly want to say hi...

Im currently having problems with my vista operating system, in the respect that, i keep receieving stop errors (blue screen) This only happens when i connect my external soundcard to my pci slots. (Any of them) on the motherboard. Ive had my soundcard for a while as i produce music, but most recently thsi error is persistant, and at this moment in time, the blue screen will appear whenever i connect my soundcard, when i dis connect my sound card, however, it works seamlessly. I actually thought my sound card had a problem so i bought an exact replica, but again to no avail. I hope some one could help me, and i hope i dont have to format my pc! If i need to give any more information to assist in diagnosing my problem just say and ill be happy to answer them.

Hope you guys can help. Thanks alot!!

Regards

Craig
 

maynardvdm

FPCH Long Term Member
Joined
Feb 7, 2007
Messages
3,117
Location
South Africa
#2
Hi
Welcome to Free PC Help.

Did it work before? What has changed since it worked?
What is the make and model of sound card and does vista support your sound card?
 

craigb

FPCH New Member
Joined
Mar 7, 2008
Messages
4
#3
hi

yeah it worked for a good while it actually happened first on my old pc, bu thrne i upgraded to a betetr pc, and shipped my old card onto this pc, having worked fine for about 8 months it has now just started this particular error msg.

When this stop error comes up the computer restarts, so with the sound card connected there is no way of me using the pc, ive tried buying a new card, as i thought the card may have had its day but again the new card seems to be doing the same thing, With the sound card disconnected, the pc doesnt bring any kind of driver up for it, as i thought maybe of uninstalling the whole cards properties to see if that could help. At the moment i dont know what to do! Thanks for replying.
 

Tony D

Free PC Help Long Term Member
Joined
Dec 30, 2007
Messages
704
Location
Malvern, PA (USA)
PC Experience
Some Experience
Operating System
OSX
#6
Maybe a recent Windows update is causing the problem. If so, you can use System Restore to bring your computer back to a time when it was working properly.

You should also see if your sound drivers are up-to-date.

It could be a hardware problem, especially if the problem has been getting worse over time.
 

craigb

FPCH New Member
Joined
Mar 7, 2008
Messages
4
#8
thanx for the help guys. it has definitly got worse over time, and will not start anymore when the sound cards connected. thanx for the link, i will try the steps on that when i get in from work, i will keep you posted on my progress. thanx again for the help so far.

craig
 

JEBWrench

FPCH Member
Joined
Jan 8, 2008
Messages
309
Location
Aperture Science
PC Experience
Operating System
Windows XP - Media Center Edition
#9
Are your motherboard drivers up to date for Vista?

Also, do other devices work properly in the PCI slots?
 

craigb

FPCH New Member
Joined
Mar 7, 2008
Messages
4
#10
yeah i think other devices work, i have a graphics card in one of the pc slots. Ive never used anything else though to know about the slots ive been using for my soundcard(s) i have an automatc system update tha take splace quite reguarly so i think my drivers are up to date, but im not to up on all this, so maybe inforamtion regarding this could be helpful also. Thanks again for all your help

craig