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system restore -> emergency shutdown -> not booting

saybl

FPCH New Member
Joined
Aug 15, 2007
Messages
4
#1
late last night i was using the system restore function but i was very tired, i then shut down the comp from the button on the back of the tower. This morning i woke up expecting to just use the "restart from last known working settings" option, but all of a sudden when i get to that black screen with the options my key board and mouse shut down and wont work. I tried emergency boot disks, etc., and each and every time my keyboard and mouse shut off right after the COMPAQ (red and bold) screen ends.

if only i could get the key board to work then everything would be fine.

please help me someone.
 

danzil

FPCH Member
Joined
Jun 29, 2007
Messages
885
Location
Gloucestershire
PC Experience
Operating System
#2
are the keyboard and mouse usb....do you have a spare usb keyboard and mouse......can you get into the bios.
more info please
regards
danzil
 

saybl

FPCH New Member
Joined
Aug 15, 2007
Messages
4
#3
i used two different keyboards, they are usb. Cant get into anything as far as i can tell

comp turns on, goes to a black screen saying that it couldnt boot and gives option like use safe mode, last know working, start regularly, etc.

the mouse and keyboard turn on at first and i can turn on # lock and such but when it gets to the black screen where i need to use the arrow keys to move the highlite, the board just stops working, as does the mouse =/

if this continues idk if even a repair center could fix it....
 

danzil

FPCH Member
Joined
Jun 29, 2007
Messages
885
Location
Gloucestershire
PC Experience
Operating System
#4
ok try this...
when you get to that menu,remove the usb keyboard from the pc for 10 seconds then plug it back in qiat ten secs then try again....
does the keyboard work at startup can you get into the bios.....
you need to allow usb keyboard and mouse in the bios.....
does it do the same with a ps/2 mouse n keyboard.
try a normal keyboard.or get a usb to ps/2 converter from maplin or pc world no more then a fiver.that should do the trick
regards
danzil
 

saybl

FPCH New Member
Joined
Aug 15, 2007
Messages
4
#5
ok tyvm, the keyboard and mouse now work, but i cant enter bios at all, it just gets to that black screen and even if i select any one of the options it wont go anywhere, prety much freezes after i select an option. I need to find something that will totaly wipe my drive of whatever is causing this and reformat it. sadly i lost my only copy of a cd that did that for me, so i suppose ill just have to be patient and keep looking for something thatll help =/
 

saybl

FPCH New Member
Joined
Aug 15, 2007
Messages
4
#7
ive never asked anyone b4, but ill start doing just that, youve been tons of help to me and many other people on this forum ive noticed

thank you soooo much
 

maynardvdm

FPCH Long Term Member
Joined
Feb 7, 2007
Messages
3,117
Location
South Africa
#10
This thread appears to be solved and is now closed

If you are the original poster of this thread and need it re-opened, then please PM (Private Message) an Administrator or Moderator