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takes ages to connect to internet


FPCH Member
Apr 23, 2008
i recently changed from usb phoneline broadband to superfast cable broadband which is loads better but it takes so long to connect. I turn on the pc then click the internet shortcut on the desktop then the ie window opens to a blank page and waits for about 2/3mins before the website homepage comes onto the screen,then any page i visit comes up in about 3 seconds! have i done something wrong i feel like the computer is waiting saying to its self "i can't connect there's no usb modem...oh wait a mo i'll try this ethernet cable...ta da here you go, sorry!" it's very irritating indeed please help:mad:


FPCH Long Term Member
Dec 17, 2007
Operating System
Windows Vista - Home Premium
Welcome to Free PC Help Spyderman.

Have you tried changing the home page? If that doesn't work:

Upgrade to Internet Explorer 7 if you haven't already.

Now perform an IE7 Reset:

1.Open Internet Explorer 7.
2.Click Tools, and then click Internet Options.
3.Click the Advanced tab.
4.Under Reset Internet Explorer Settings, click Reset.


FPCH Member
Apr 23, 2008
same old same old

i have ie 7 and i have virgin 20meg cable broadband i tried reseting the browser and i turned off the pc and when i turned it back on again it was the same just not the virgin homepage. When i click the internet shortcut there is almost no activity even the flashy lights on the cable modem dont flicker until about 3 secs before the home page comes up???:mad:


FPCH Member
Apr 23, 2008
ok i tried that

tried that i have to re init the modem every time i switch from the ps3 to the pc i also tried to install firefox but it didn't work so i had to system restore , i maybe need better instructions to get firefox, is there no setting i can change to make ethernet default?:rolleyes:


Remove the PS3 completely for the time being Spyder ok and go with the instructions below.

I reckon your computer is infected with Malware.

Malware is the term used to describe computer infections such as Adware, Spyware, Viruses, and Trojan Horses.
You will need to run at least two malware scanners as well as an Antivirus scanner that are listed in the following instructions.
Anti-Malware and Anti-Virus scanners perform different tasks.
The reason to run multiple scanners is to ensure that no single scanner is missing something.

The time it takes will vary depending on your system and your internet connection.
Typically the SUPERAntiSpyware and Malwarebytes scanners will take between 30 and 90 minutes.
The Eset online scan should take between 1 and 3 hours.
In most cases, these scans will suffice to clean and disinfect your computer.

For best results print the following instructions and bookmark this Web page
To keep this guide printer-friendly, use your cursor to highlight the contents below.
From your browser select File - Print and in the printer dialog box under "Print range"
click the Selection choice to print out these instructions for removal of malware.

  • Follow these instructions carefully.
  • Download ATF-Cleaner from Snapfiles.com to remove "junk" files from your computer that may contain malware.
  • You can also download it from Majorgeeks.com
  • When you run ATF-Cleaner, check the items as shown below for Main.
  • For FireFox, be sure to click on the FireFox tab on top and check the items as shown below for FireFox
  • NOTE: If you don't have FireFox or Opera installed then they will be grayed out and can be ignored
  • Then click on "Empty Selected".

  • Install and run the free version (not the Professional version) of SUPERAntiSpyware from SUPERAntiSpyware.com - AntiAdware, AntiSpyware, AntiMalware!
    • Accept any prompts to allow SUPERAntiSpyware to install the latest rules and infection definition files.
    • You do not have to send them your e-mail address, just click next.
    • You can leave the automated check for updates on.
    • You can uncheck "Send a diagnostic report to research center" if you don't want to send the information.
    • DO NOT allow SUPERAntiSpyware to protect your Home Page settings.
    • On the Top Left select the Scan your computer button.
    • Make sure there is a CHECK MARK on all Fixed Drives.
    • Click "Perform a Complete Scan". Click "Next" and reboot the computer when prompted to do so.
  • Disable your internet security by right clicking on its icon (usually located in the system tray next to the time display) and choosing "Exit", "Disable", or "Shut Down".
  • Run an online scan with Eset from Free Virus Scan: Use ESET's Online Antivirus Scanner
  • You must use Internet Explorer for this online scan. FireFox, Opera, etc will not work for this scan.
  • Accept the terms and click "Start".
  • Once the scanner is ready, check "Remove found threats" AND "Scan unwanted applications".
  • Click "Start" to begin the scan.
  • When completed restart your computer
Make sure your internet security is enabled, and then please return to Free PC Help and tell us how the computer seems to be operating.
At that time, you will receive instructions to assist you in removing malicious programs from your Add/Remove program list if warranted.